locked
MS Publisher RRS feed

  • Question

  • I have MS office 2007 on my laptop, However the publisher seems to be botched and keeps asking me for a key to unlock it even though I am positive that it is not just a trial version, Anyone know what I can do to unlock the code?
    Tuesday, June 29, 2010 4:15 PM

Answers

  • Hello matty.riggers,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" several times to download and start the Utility.  When asked, click the "Continue" button.  When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Tuesday, June 29, 2010 5:11 PM

All replies

  • Hello matty.riggers,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" several times to download and start the Utility.  When asked, click the "Continue" button.  When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Tuesday, June 29, 2010 5:11 PM
  • No reply from Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Friday, July 9, 2010 5:25 PM