Upgrading Windows Vista Home to Utimate installation problem RRS feed

  • Question

  • I tried to install the Ultimate upgrade for 32-bit, and after several hours of running the install I got the following message:

    "The computer restared unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click OK to restart the computer, and then restart the installation."

    Every time the computer reboots, I get the same message. I tried to boot up in Safe Mode, but got an message stating the installation could not proceed in Safe Mode. I tried booting from the CD and it wanted to completely re-install Windows. If I do this, I will lose everything on my competer.

    I'm stuck! Please help! My computer is not functionable at all and I run my own business from it! I can do no work!

    Thursday, May 20, 2010 12:35 AM