locked
After six months of use - bought from Amazon - says not genuine or in use on another PC RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-BBXGQ-VPQ48-FXMPB
    Windows Product Key Hash: BptXGAQ4FLrCPriFk2GZtYDWG4s=
    Windows Product ID: 00426-067-8847697-86489
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {6F635C02-AAEA-44F8-B7E0-A032E69223F4}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Ultimate 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Opera\opera.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6F635C02-AAEA-44F8-B7E0-A032E69223F4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FXMPB</PKey><PID>00426-067-8847697-86489</PID><PIDType>5</PIDType><SID>S-1-5-21-19275147-3656674721-530772399</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>X48-DS5</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F8C</Version><SMBIOSVersion major="2" minor="4"/><Date>20090424000000.000000+000</Date></BIOS><HWID>C0BA3607018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>A7D6848D1670778</Val><Hash>ByP72zk6WE/NF1b22JdN/fp/1AY=</Hash><Pid>81608-956-4857997-65680</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-067-884769-00-2057-7600.0000-0232011
    Installation ID: 017276662615813331772826247656081773035843416261846195
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: FXMPB
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 4
    Trusted time: 23/01/2011 22:40:49

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:23:2011 15:35
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAIABAABAAEAAQABAAAAAQABAAEAln1Ecxp1ij7iG1rZZP6I/fBTiMPCj51iMCLMMQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   GBT     GBTUACPI
      FACP   GBT     GBTUACPI
      HPET   GBT     GBTUACPI
      MCFG   GBT     GBTUACPI
      SSDT   PmRef  CpuPm


    Any help appreciated.

     

    Thanks,

     

    George


    GeoM
    Sunday, January 23, 2011 10:48 PM

Answers

All replies

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-BBXGQ-VPQ48-FXMPB
    Windows Product Key Hash: BptXGAQ4FLrCPriFk2GZtYDWG4s=
    Windows Product ID: 00426-067-8847697-86489
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001

     


    GeoM


    I can guarantee that you didn't buy that FROM Amazon - you bought it from the Amazon Marketplace, which is a Flea-market. If you buy things in flea-markets, you have to expect to get fleas....
    Your flea is a not-for-resale MSDN product Key...
     see here for details

     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285
     
    and
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b
     
    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.
     
    see also this post....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, January 23, 2011 11:07 PM
    Moderator
  • have had this product for more than six months and the eror message given is that someone else is using my ID - or I am using theirs if you like.  It was bought from Amazon UK in full retail packaging and at the full price.  I dont call Amazon a flea market but I will pass on your comments if I have to ask for my money back.  I am no pirate of buyer of fake goods - at least not knowingly.

    The last time this happened was because I had changed a hard drive and CPU and it came up with the same nonsense - my windows was not genuine.  MS did sort it as the software was genuine.

    I presume because that I had changed my video card ( to play Civ 5) and hard drive (earler - about two months ago) once again MS software seen it as being in another machine and therefor being used twice?

    Have contacted Amazon - they are the people who took my money so will see what MS has to say about it in the morning.

    Is there a reason why it has taken so long for this to come to light after I have been usining it since July last year?  Early intervention would have protected me from this and I could have alerted Amazon and got my money back.  NOw all that will be problamatic I suspect.


    GeoM
    • Edited by GeMO Monday, January 24, 2011 2:51 AM added info
    Monday, January 24, 2011 2:03 AM
  • I got this off the Amazon web site. 90 days seems to be the limit intially so once again I would have to ask why it is taking so olong to find these rogue traders? When can I file an Amazon.co.uk A-to-z Guarantee claim? You can file an Amazon.co.uk A-to-z Guarantee claim if you purchased physical goods from a seller or merchant selling on the Amazon.co.uk website (including the Amazon.co.uk Marketplace platform). See "Exclusions from coverage" below for a list of items that are not covered by the A-to-z Guarantee. One of the three conditions below must also apply: You made payment to the seller through the Amazon.co.uk website, but the seller failed to deliver the item by 3 calendar days past the maximum estimated delivery date for an order or 30 days from the order date, whichever is sooner; or You received the item, but the item was defective, damaged, or not the item depicted in the seller's description; or You have returned the item to the seller per an agreement between the buyer and seller and the seller has not provided the agreed refund to the buyer after receiving the item. You must first contact the seller through Your Account before filing a claim. Please allow three business days to give your seller a chance to address the issue. You can submit a Guarantee claim if the seller does not respond or if the issue is not addressed to your satisfaction. What are the requirements of the Amazon.co.uk A-to-z Guarantee? Purchase Method: The item must be purchased from a third party seller on Amazon.co.uk The buyer purchased physical goods from a seller or merchant selling on the Amazon.co.uk website (including the Amazon.co.uk Marketplace). Timeframe for Claims: You must wait 3 calendar days past the maximum estimated delivery date for an order (as indicated in the order details in 'Your Account') or 30 days from the order date, whichever is sooner. You can submit a claim up to 90 days after the order date. If you have received a materially different item, you must contact the seller within fourteen (14) days of receipt to request return information.
    GeoM
    Monday, January 24, 2011 3:24 AM
  • I got this off the Amazon web site.
     

    GeoM

    Please read the stickies I pointed you at - they point out some of your other options, such as getting the police and Trading Standards involved (or at least threatening the vendor with that - it can have a good effect!)

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, January 24, 2011 9:28 AM
    Moderator
  • Hi,

     

    I did read them.  Also read the chap with the one copy on several machines.  I did contact Amazon right away (before I knew the copy was not genuine) to ask if any others were having problems.

    I do not think of Amazon as a "flea market", doubt if many do in the UK unless the caught out and they walk away from a situation.

    Question though that needs addressed:  Why has it taken 7 months (just about) to have this noticed?  Had it been immediatley then the problem would have been nipped in the bud.

    Equally it looks genuine to the unititaited.  It's not like I handle MS 7 every day in life like paper money and could easily spot the difference - if I even knew or thought it was a con.

    Will now chase up Amazon and let you know how I get on.

    Any ideas about the time lag?


    GeoM
    Monday, January 24, 2011 10:13 AM
  • Hi,

     

    I did read them.  Also read the chap with the one copy on several machines.  I did contact Amazon right away (before I knew the copy was not genuine) to ask if any others were having problems.

    I do not think of Amazon as a "flea market", doubt if many do in the UK unless the caught out and they walk away from a situation.

    Question though that needs addressed:  Why has it taken 7 months (just about) to have this noticed?  Had it been immediatley then the problem would have been nipped in the bud.

    Equally it looks genuine to the unititaited.  It's not like I handle MS 7 every day in life like paper money and could easily spot the difference - if I even knew or thought it was a con.

    Will now chase up Amazon and let you know how I get on.

    Any ideas about the time lag?


    GeoM

    Amazon itself is a very reputable company - but it has no more control over the vendors in the MarketPlace than eBay does over its vendors.
    I just wish that people could see the the difference between purchasing FROM Amazon, and buying THROUGH Amazon a lot more clearly at purchase time.
    Here's one of my spiels about the time-lag <g>
     
    For MSDN Keys:-
     
    MS can only act once a key hits a threshold (and they won't tell an outsider what that threshold is, understandably). They then have to put it through internal systems to ensure that all relevant parties are informed, just in case it's an oversight - then it enters the queue for the next update to the system. I have no idea how often the WAT checking system is updated, but I would suspect that it's no more than weekly because of admin and timing issues. The internal MS processes could therefore take easily a couple of weeks.
    It therefore depends on how close to the end of a vendors sales list you are, and how quickly he's selling them.
    The cannier ones will sell just enough to stay under the threshold for each product (MSDN subs include a huge number of products), until they've maximised the profits, then try and flood the market before disappearing into the sunset, laden with your cash. This could take anything up to a year or more.
     
    For products sold using a loader:-
    The loader gets around online activation by fooling the computer into thinking that the OS is installed onto the correct machine, by modifying certain files. Because of a number of factors, it's impossible to stop this, so MS came up with the WAT update - which has the ability to scan the relevant files, and detect the use of a loader tool. If the user fully updates the machine, including recommended updates and optional updates, then the WAT update is installed and starts work, and within 3 days, a loader-installed machine will get a notification. However, the WAT update is a voluntary one, at least at the first update run, and can be uninstalled, or refused
    The other time the WAT update is installed, is when you validate Windows for some reason - it is part of the validation process, rather than the activation process. this time, it does the scan immediately, and again this will show as non-genuine if a Loader is present.
    If a user never needs/wants to validate, then they need never install the WAT update, and may never see a non-genuine notification.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, January 24, 2011 11:07 AM
    Moderator
  • Just in from Amazon UK:

     

    Please be assured, the type of seller activity outlined in your correspondence is not tolerated by Amazon.co.uk. Sellers are not permitted to list and sell counterfeit goods on the Amazon.co.uk Marketplace platform. Any issues such as that which you have described, are brought to the attention of the appropriate department within Amazon.co.uk. This team deals with possible violations of our policies and ensures that appropriate actions are taken against sellers that do not abide by the terms and conditions of the Participation Agreement. I have requested that this department thoroughly investigate the matter which you have raised.

     

    Please know that for account privacy reasons, we cannot disclose the outcome of any investigation we may perform.

     

    Amazon.co.uk is not directly involved in individual transactions made from third-party sellers. However in the event that a transaction is not completed successfully or a seller does not satisfactorily resolve a buyer's issue, buyers can file a claim under our A-Z Guarantee.

     

    However, due to the fact that your order # ***-0352553-1934703 was placed on the 19th July 2010, the claim application period has expired and an A-Z Guarantee claim can no longer be submitted for your order. As such, I have contacted the relevant department within Amazon.co.uk to assist with resolving this matter to your satisfaction.

     

    I will contact you again once an update is available. Your patience in allowing us to work towards an appropriate resolution is very much appreciated.

     


    GeoM
    Monday, January 24, 2011 1:38 PM
  • Just in from Amazon UK:

     

    Please be assured, the type of seller activity outlined in your correspondence is not tolerated by Amazon.co.uk. Sellers are not permitted to list and sell counterfeit goods on the Amazon.co.uk Marketplace platform. Any issues such as that which you have described, are brought to the attention of the appropriate department within Amazon.co.uk. This team deals with possible violations of our policies and ensures that appropriate actions are taken against sellers that do not abide by the terms and conditions of the Participation Agreement. I have requested that this department thoroughly investigate the matter which you have raised.

     

     


    GeoM


    Well, that's better than a slap in the face!
    Keep us posted on progress?

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, January 24, 2011 1:49 PM
    Moderator
  • Just in from Amazon UK:

     

    Please be assured, the type of seller activity outlined in your correspondence is not tolerated by Amazon.co.uk. Sellers are not permitted to list and sell counterfeit goods on the Amazon.co.uk Marketplace platform. Any issues such as that which you have described, are brought to the attention of the appropriate department within Amazon.co.uk. This team deals with possible violations of our policies and ensures that appropriate actions are taken against sellers that do not abide by the terms and conditions of the Participation Agreement. I have requested that this department thoroughly investigate the matter which you have raised.

     

     

     


    GeoM

     


    Well, that's better than a slap in the face!
    Keep us posted on progress?

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth


    Will do Noel.

    It's not as if I had set out to buy fake goods, quite the reverse.  Did say to Amazon that I would go to the police, Trading Standards and my Visa company.  They must take some responsibilty.  I have built my own PC would it be possible just to buy an OEM licence and put that in?  It's not as if I can revert to my last good licence of Vista Pro.

    What are my options?  How long do I get operating on this machine with this software?

    Thanks,

    George.


    GeoM
    Monday, January 24, 2011 2:08 PM

  • Will do Noel.

    It's not as if I had set out to buy fake goods, quite the reverse.  Did say to Amazon that I would go to the police, Trading Standards and my Visa company.  They must take some responsibilty.  I have built my own PC would it be possible just to buy an OEM licence and put that in?  It's not as if I can revert to my last good licence of Vista Pro.

    What are my options?  How long do I get operating on this machine with this software?

    Thanks,

    George.


    GeoM

    You can pretty much keep using the machine while you save up for a new license.
    I always advise people not to go for OEM licenses for their own machines - it removes two major advantages of the Retail license.
    1) an OEM license gets no direct support from MS - it's supposed to come from the OEM.
    2) an OEM license cannot be moved to another machine or motherboard (although the latter is debatable with self-builds).
     
    You *could* revert you your old license, assuming you still have the disks, key etc - but it would entail a reformat/reinstall.
     
    If you buy a new Ultimate pack you can simply use the Change Product Key procedure to change the key to your new one, and activate that. However, since your current install is from a pirate, you cannot be sure that it hasn't come loaded with malware, so a reformat/reinstall would be a good idea anyhow.
    Do you actually need the extras in Ultimate? Can you not use Home Premium or Pro? - see here for the differences...
     
     
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, January 24, 2011 2:33 PM
    Moderator
  • Hi Noel,

    Because I had Vista Pro the only upgrade path was to Ultimate - while keeping all my previous stuff.  Still have all my old Vista discs but no way do I want to do a clean install as as far as I am aware it will not let you revert to an older version of Windows.

    I have pretty good security on my system, pro versions of Avast, Malware, SuperAntiSpyware and am behind a hardened firewall etc.  My system appears clean and I have had no problems other than this one.

    Having visited Amazon again I mentioned that a quick and easy solution was to give me this:

    http://www.amazon.co.uk/Microsoft-Windows-Ultimate-English-Pack/dp/B002NGQLSY/ref=sr_1_8?s=software&ie=UTF8&qid=1295884460&sr=1-8

    They are selling Windows 7 still - this time from their marketplace.  Would solve all my problems and the request is reasonable.

    Keep you posted.


    GeoM
    Monday, January 24, 2011 4:13 PM
  • The company I bought it from might still be operating here?:

    http://skinflint.co.uk/?bpof=babyandbabauk

     

    Babyandbabauk


    GeoM
    Monday, January 24, 2011 4:34 PM
  • The company I bought it from might still be operating here?:

    http://skinflint.co..uk/?bpof=babyandbabauk

     

    Babyandbabauk


    GeoM

    Let's take a closer look at the two vendors you've mentioned....
    skinfint.co.uk
    is a price comparison site - it sells nothing but advertising for other companies.
    The subsite you point at, doesn't seem to exist.
     
     
    The other 'Amazon' site is actually a fleamarket site

    Have a look at their satisfaction ratings...
    They have a total of 102 reviews.....
    they actually seem to be part of
     
    Notice how the satisfaction rating goes down with age?
     
    The company registration number doesn't appear to be valid according to Companies House (and  the company name is mis-spelled on the pages anyhow)
     
    Either they are incompetent, or they are being defrauded.
     
    I'd stay well away!
     
    HTH
    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, January 24, 2011 9:26 PM
    Moderator
  • Hi,

     

    The link you mention

    http://www.amazon.co.uk/s?ie=UTF8&search-type=ss&index=software-uk&field-keywords=Microsoft%20OEM%20Licence

    Just looks like a part of Amazon UK.  With all my details on it and last viwed items etc.  How on earth are you meant to tell the difference - or an ordinary member of the public meant to know?

    So am I to assume that they are still selling conterfeit software?  If they are why is nobody doing anything about it?  You would think that Amazon would put these sellers through some sort of vetting process.  I also imagine Amazon are being paid from these sales.  You pay your money to them, not the third party in these sales.  They have to carry some responsibility in all of this.


    GeoM
    Monday, January 24, 2011 10:44 PM
  • Hot off the press - Amazon just refunded all my money!  Result!!!

    This refund is for the following item(s):

     

        Item: Microsoft Windows 7 Ultimate, Full Version (PC DVD)

        Quantity: 1

        ASIN: B001XCWGII

        Reason for refund: Item not satisfactory

     

        The following is the breakdown of your refund for this item:

     

     

    Notes: Counterfeit

     

     

    Money will be in my account within ten days

    Thanks for all assistance.


    GeoM
    Monday, January 24, 2011 10:48 PM
  • "GeMO" wrote in message news:f111d96f-9a2e-4db0-b996-545bda6a71ec...
    Hi,
     
     
     
    The link you mention
     
    http://www.amazon.co.uk/s?ie=UTF8&search-type=ss&index=software-uk&field-keywords=Microsoft%20OEM%20Licence
     
    Just looks like a part of Amazon UK. With all my details on it and last viwed items etc. How on earth are you meant to tell the difference - or an ordinary member of the public meant to know?
     
    So am I to assume that they are still selling conterfeit software? If they are why is nobody doing anything about it? You would think that Amazon would put these sellers through some sort of vetting process. I also imagine Amazon are being paid from these sales. You pay your money to them, not the third party in these sales. They have to carry some responsibility in all of this.
     
     
    ------------------------------------------------------------------------------
    GeoM
     
     
    Hmmm - I must stop posted after convivial evenings :)
    Your original link
    http://www.amazon.co.uk/Microsoft-Windows-Ultimate-English-Pack/dp/B002NGQLSY/ref=sr_1_8?s=software&ie=UTF8&qid=1295884460&sr=1-8
    shows a link under the "Microsoft Windows 7 Ultimate, 64 bit, English, 1 Pack, DSP OEI (DVD) " header - 'by Microsoft OEM Licence' which is where I got the link to that page - this is IMHO grossly misleading.
     
     
    However, the item itself is advertised as being sold and delivered by Amazon.
    This should be OK, and safe to purchase.
     
    I can no longer track my original line of inquiry...
    Ah - found it....
    On the page...
    http://www.amazon.co.uk/product-reviews/B002NGQLSY/ref=dp_top_cm_cr_acr_txt?ie=UTF8&showViewpoints=1
    I found an item that resonated with an earlier post I'd been responding to, and followed the link
    http://www.amazon.co.uk/Microsoft-OEM-Works-English-Reporting/dp/B000YD0BMU/ref=sr_1_12?s=software&ie=UTF8&qid=1295903609&sr=1-12
    That's where I lost the plot :)
    It's also where I found that rather dodgy company.
     
    Sorry for confusing the issue - but IMO, Amazon could and should do more to protect their visitors.
     
     
     
    --
     
     
    ------=_NextPart_000_01F4_01CBBC1B.9258E7B0
    Content-Type: text/html;
    charset="utf-8"
    Content-Transfer-Encoding: quoted-printable
     
    <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
    <HTML><HEAD>
    <META content="text/html; charset=utf-8" http-equiv=Content-Type>
    <META name=GENERATOR content="MSHTML 9.00.7930.16421">
    <STYLE></STYLE>
    </HEAD>
    <BODY bgColor=#ffffff>
    style="BORDER-LEFT: #000000 2px solid; PADDING-LEFT: 5px; PADDING-RIGHT: 0px; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px">

    Hi,

     

    The link you mention

    Just looks like a part of Amazon UK.  With all my details on it and

    last viwed items etc.  How on earth are you meant to tell the difference
    - or an ordinary member of the public meant to know?

    So am I to assume that they are still selling conterfeit software?  If

    they are why is nobody doing anything about it?  You would think that
    Amazon would put these sellers through some sort of vetting process.  I
    also imagine Amazon are being paid from these sales.  You pay your money
    to them, not the third party in these sales.  They have to carry some
    responsibility in all of this.


    GeoM

    Hmmm - I must stop posted after convivial evenings :)
    Your original link
    shows a link under the "Microsoft Windows
    7 Ultimate, 64 bit, English, 1 Pack, DSP OEI (DVD) " header - 'by
     
     
    However, the item itself is advertised as being sold and delivered by
    Amazon.
    This should be OK, and safe to purchase.
     
    I can no longer  track my original line of inquiry...
    Ah -  found it....
    On the page...

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, January 24, 2011 11:07 PM
    Moderator
  • Hot off the press - Amazon just refunded all my money!  Result!!!

    This refund is for the following item(s):

     

        Item: Microsoft Windows 7 Ultimate, Full Version (PC DVD)

        Quantity: 1

        ASIN: B001XCWGII

        Reason for refund: Item not satisfactory

     

        The following is the breakdown of your refund for this item:

     

     

    Notes: Counterfeit

     

     

    Money will be in my account within ten days

    Thanks for all assistance.


    GeoM

    Wonderful news - they've obviously had a number of complaints about this guy already, and decided to take responsibility.
    Now make sure that the money does arrive! <vbeg>
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, January 24, 2011 11:13 PM
    Moderator
  • Ahh, don't feel quite so bad now.  Glad I have gotten my money back so I do have to thank Amazon for that.  They really should be vetting these people better.
    GeoM
    Monday, January 24, 2011 11:16 PM
  • ok, maybe I did, it was a German company in Germany selling refurbished Microsoft Windows 7....

    Now I have reported it, incl their names, Microsoft want the item sent to them at my expense, and if I need to talk to them, phone an 0844 number costing me more lost.................  I just wrote it off, while Microsoft dont deal with these sellers and help people like me, I'll just get an Apple next time, and they will continue to loose market share.  Item was bought from www.softwarebilliger.de/

    If that helps

    Friday, February 1, 2013 2:30 PM
  • If you purchase counterfeits at a reduced rate - then you are solely responsible for the problem.

    MS (assuming your 'purchase' qualifies) will replace it with a full version of the OS (with restricted terms) for free - apart from the minor cost of shipping the counterfeit.

    Apple wouldn't do that.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Friday, February 1, 2013 2:48 PM
    Moderator