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Windows Vista service pack 1- invalid licence- Diagnostic File

    Question

  • Hi, Below is the diagnostic requested. I had a terrible rootkit virus, I deleted it and set avast to scan at reboot but after the scan, I tried to log back in, I wasnt allowed because it said a change has been made, and i cant even access the start menu. PLs help, I am so tired of computer problems, for a second there I was happy to get rid of the virus only for this to happen.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004d401
    Windows Product Key: *****-*****-3RBY2-BGQ2R-DR9M6
    Windows Product Key Hash: EYIpz/47G03lWRAOmk3kg+lR7Rc=
    Windows Product ID: 89583-OEM-7332157-00141
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {C0EBEB4E-787D-4CCC-8A15-BE668B858AE4}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6001.vistasp1_gdr.101014-0432
    TTS Error: M:20111006065939802-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Professional 2007 - 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C0EBEB4E-787D-4CCC-8A15-BE668B858AE4}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-DR9M6</PKey><PID>89583-OEM-7332157-00141</PID><PIDType>2</PIDType><SID>S-1-5-21-2762179141-4186428908-3158070964</SID><SYSTEM><Manufacturer>Gateway                         </Manufacturer><Model>MD7822U                         </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>99.05   </Version><SMBIOSVersion major="2" minor="5"/><Date>20081105000000.000000+000</Date></BIOS><HWID>12333507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GATEWA</OEMID><OEMTableID>SYSTEM  </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>2C63B508C8822A8</Val><Hash>Bt2lzNCxfG4+o6wDCcyBCJxSKD4=</Hash><Pid>81605-340-3143226-65920</Pid><PidType>10</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: U1BMRwEAAAAAAQAACAAAANe2GQAAAAAAYWECAAAAAACCLzZtH4TMARhy9171jCizkdIEkQaJZ650RLnz6TgO5baP1jtAy8eImTFWPSst/nTe0WtS2P17MCd7IPmIgITKmLNv1wD2WLZtwgElwMh/tT50FmgBOqMGqaOcEd48HYsOntqnEBPIUIqaMVS50xsGhTiu2v3HTjLlzsauw1rN6YPtvvhlgmsO7TtXiHJbmqvzuSde4tUlmcGxBpop0WwiuBXa5HXuzs1OU5kpI4Km83cHZMn5BmY2HdKPD8tNYkwP34K9Ekif+jOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAw=

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1634, 5) (null): 0xC004D401

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEAAQABAAIAAwABAAAAAwABAAEA6GEGfjZbojXQk8Q28COIlwaF8vSYlqKTULqsVkbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   GATEWA  SYSTEM 
      FACP   GATEWA  SYSTEM 
      HPET   GATEWA  SYSTEM 
      BOOT   GATEWA  SYSTEM 
      MCFG   GATEWA  SYSTEM 
      SLIC   GATEWA  SYSTEM 
      SSDT   PmRef  CpuPm
      SSDT   PmRef  CpuPm
      SSDT   PmRef  CpuPm


    en.

     

     

    Thursday, October 6, 2011 12:24 PM

Answers

  • "ontoros2" wrote in message news:cc8a23f0-b942-47b3-b8a0-5b76fcadc7ce...

    Hi, Below is the diagnostic requested. I had a terrible rootkit virus, I deleted it and set avast to scan at reboot but after the scan, I tried to log back in, I wasnt allowed because it said a change has been made, and i cant even access the start menu. PLs help, I am so tired of computer problems, for a second there I was happy to get rid of the virus only for this to happen.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004d401
    Windows Product Key: *****-*****-3RBY2-BGQ2R-DR9M6
    Windows Product Key Hash: EYIpz/47G03lWRAOmk3kg+lR7Rc=
    Windows Product ID: 89583-OEM-7332157-00141
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {C0EBEB4E-787D-4CCC-8A15-BE668B858AE4}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6001.vistasp1_gdr.101014-0432
    TTS Error: M:20111006065939802-

    Other data-->
    SYSTEM><Manufacturer>Gateway                         </Manufacturer><Model>MD7822U                         </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>99.05   </Version><SMBIOSVersion major="2" minor="5"/><Date>20081105000000.000000+000</Date></BIOS

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1634, 5) (null): 0xC004D401

     

    Please see the advice in the Note to Avast users post here....


    http://social.microsoft.com/Forums/en-US/genuinevista/thread/E2F066B3-2517-41BC-8FAD-4C036F2F4AC8

    You should also scan your system using Malwarebytes Anti-Malware (www.malwarebytes.org - do NOT enable the resident scanner when you install it)

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Thursday, October 6, 2011 8:45 PM
    • Marked as answer by Darin Smith MS Monday, October 10, 2011 9:49 PM
    Thursday, October 6, 2011 1:24 PM
    Moderator

All replies

  • "ontoros2" wrote in message news:cc8a23f0-b942-47b3-b8a0-5b76fcadc7ce...

    Hi, Below is the diagnostic requested. I had a terrible rootkit virus, I deleted it and set avast to scan at reboot but after the scan, I tried to log back in, I wasnt allowed because it said a change has been made, and i cant even access the start menu. PLs help, I am so tired of computer problems, for a second there I was happy to get rid of the virus only for this to happen.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004d401
    Windows Product Key: *****-*****-3RBY2-BGQ2R-DR9M6
    Windows Product Key Hash: EYIpz/47G03lWRAOmk3kg+lR7Rc=
    Windows Product ID: 89583-OEM-7332157-00141
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {C0EBEB4E-787D-4CCC-8A15-BE668B858AE4}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6001.vistasp1_gdr.101014-0432
    TTS Error: M:20111006065939802-

    Other data-->
    SYSTEM><Manufacturer>Gateway                         </Manufacturer><Model>MD7822U                         </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>99.05   </Version><SMBIOSVersion major="2" minor="5"/><Date>20081105000000.000000+000</Date></BIOS

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1634, 5) (null): 0xC004D401

     

    Please see the advice in the Note to Avast users post here....


    http://social.microsoft.com/Forums/en-US/genuinevista/thread/E2F066B3-2517-41BC-8FAD-4C036F2F4AC8

    You should also scan your system using Malwarebytes Anti-Malware (www.malwarebytes.org - do NOT enable the resident scanner when you install it)

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Thursday, October 6, 2011 8:45 PM
    • Marked as answer by Darin Smith MS Monday, October 10, 2011 9:49 PM
    Thursday, October 6, 2011 1:24 PM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.
    Darin MS
    Monday, October 10, 2011 9:48 PM