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Windows Vista Invalid after 3 years RRS feed

  • Question

  • Hi,

    Windows vista is telling me that my licence is invalid. It worked fine for 3 years and now I'm getting this error. I ran a diagnostic and this is the result:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {2C2578E9-7CD4-4263-BE2C-01FD7CDDE4AB}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.090805-0102
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-800a_E2AD56EA-766-191_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2C2578E9-7CD4-4263-BE2C-01FD7CDDE4AB}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-1887874606-3878864555-2462722502</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>MCP67</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.05    </Version><SMBIOSVersion major="2" minor="4"/><Date>20071207000000.000000+000</Date></BIOS><HWID>DF333507018400FE</HWID><UserLCID>1809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>58ACAF83FA5AF20</Val><Hash>lvB4VtxArnhdNm0UThpyJWKXPxM=</Hash><Pid>81602-912-3296314-68189</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6000.16509
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500061-02-6153-6000.0000-1532008
    Installation ID: 013192224645265326129781009906041130784550177461543094
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
    Use License URL: http://go.microsoft.com/fwlink/?LinkId=57205
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
    Partial Product Key: WQD8Q
    License Status: Unlicensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEABAABAAEAAQABAAAAAwABAAEAJJTMBPrxUM1migaYmGCU3FQm8vSWwbD2+FmsVniq

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   NVIDIA  MCP67-M
      SRAT   AMD     HAMMER 
      HPET   PTLTD   HPETTBL
      BOOT   PTLTD   $SBFTBL$
      MCFG   PTLTD     MCFG 
      TCPA   Phoeni  x     
      SSDT   PTLTD   POWERNOW
      SLIC   HPQOEM  SLIC-MPC

     

    Tuesday, June 28, 2011 8:58 PM

Answers

  • "bik1973" wrote in message news:cc9bdba4-b939-4c1f-b9ce-9ba97f799ab7...

    Hi,

    Windows vista is telling me that my licence is invalid. It worked fine for 3 years and now I'm getting this error. I ran a diagnostic and this is the result:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003

     

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A

     


    For some reason, the PC is unable to properly read the BIOS SLIC table which is needed to validate the Certificates in the OS
    This may be because you have the wrong Key present (having used a disk from a different machine for a reinstall), or because you have a minor problem with the OS.
    The solution is to change the Key to the one on your COA sticker, using the Change Product Key link on the System Properties page.
     
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, June 29, 2011 10:28 PM
    Wednesday, June 29, 2011 11:21 AM
    Moderator

All replies

  • "bik1973" wrote in message news:cc9bdba4-b939-4c1f-b9ce-9ba97f799ab7...

    Hi,

    Windows vista is telling me that my licence is invalid. It worked fine for 3 years and now I'm getting this error. I ran a diagnostic and this is the result:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003

     

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A

     


    For some reason, the PC is unable to properly read the BIOS SLIC table which is needed to validate the Certificates in the OS
    This may be because you have the wrong Key present (having used a disk from a different machine for a reinstall), or because you have a minor problem with the OS.
    The solution is to change the Key to the one on your COA sticker, using the Change Product Key link on the System Properties page.
     
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, June 29, 2011 10:28 PM
    Wednesday, June 29, 2011 11:21 AM
    Moderator
  • For some reason, the PC is unable to properly read the BIOS SLIC table which is needed to validate the Certificates in the OS
    This may be because you have the wrong Key present (having used a disk from a different machine for a reinstall), or because you have a minor problem with the OS.
    The solution is to change the Key to the one on your COA sticker, using the Change Product Key link on the System Properties page.
     
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth


    Hi, thanks for the reply. There was no reinstall, so it must be the problem with the OS as you've suggested.

    As my laptop is 3 years old the product key has faded and is illegible on the label at the bottom of the laptop. Is there any way around this? I won't be buying a new operating system anyway as judging by the amount of threads on the subject it looks like they are programmed to self destruct after 3 years!

    Wednesday, June 29, 2011 1:53 PM
  • Hi again,

    I was able to find my product key by running Belarc Advisor. I keyed this into the 'Try A Different Product Key' option on the Windows Activation screen that is popping up when I turn on my laptop, it accepted the code but gave me an error message 0xC004E003 and Windows wouldn't load.

    Am I doing something wrong or is there something else I could try?

     

    Wednesday, June 29, 2011 7:24 PM
  • "bik1973" wrote in message news:cff060cf-f345-47b9-9df6-f84f7b67b732...

    Hi again,

    I was able to find my product key by running Belarc Advisor. I keyed this into the 'Try A Different Product Key' option on the Windows Activation screen that is popping up when I turn on my laptop, it accepted the code but gave me an error message 0xC004E003 and Windows wouldn't load.

    Am I doing something wrong or is there something else I could try?

     


    The problem is that the Key that Belarc found is the one that is currently in use (which is what it's designed to do) - There are TWO keys that are important for any machine bought from a large manufacturer.....
     
    A)   OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the OEM Bios Flag found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Windows looks at the motherboard and sees the proper OEM Bios Flag (for that Manufacturer and that version of Windows) and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)
     
    B)    COA SLP: This is the Product key that you see on the sticker on the side (or bottom) of your computer. It is a valid product key, but should only be used in limited situations (such as if the OEM SLP key stops self-activating for whatever reason). The key must be activated by Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer)
     
     Unfortunately, if your COA Key is illegible, there is very little you can do  - manufacturers do not keep a record of which Key is assigned to which computer (although it would be simple to do so), and even if they did, then it would be a fairly insecure method of Key-holding.
     
    You really only have two options, if your COA Key is not readable (try a bright light and magnifier before deciding on this!)
    1) purchase a new Full Retail license for Windows of the same version and edition that is currently installed, and use the Key from that to make your current install 'genuine'
    2) use the manufacturer's Recovery system to get your machine back to ex-factory state (FTER backing up your data to external media!)
     
    There is another option......
    Purchase a Full retail pack for whatever version of Windows 7  you fancy, and then clean-install that (again, back up first! - and make sure that you know what applications are installed, and their license Keys)

     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, June 29, 2011 8:38 PM
    Moderator
  • I'm having the exact same problem.  My computer worked fine for three years and now suddenly its invalid.  The sticker with the COA has of course rubbed off since its on the bottom of my laptop which tends to sit on my lap.  And for people to advise to pay more for a new version?  That's adding insult to injury. 
    Sunday, July 3, 2011 10:00 PM
  • "redbryk" wrote in message news:2c1d552e-8d52-4166-8205-a48f330199eb...
    I'm having the exact same problem.  My computer worked fine for three years and now suddenly its invalid.  The sticker with the COA has of course rubbed off since its on the bottom of my laptop which tends to sit on my lap.  And for people to advise to pay more for a new version?  That's adding insult to injury. 
    There are many reasons why a system may be showing as non-genuine....
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
     - IN YOUR OWN THREAD, please

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, July 3, 2011 10:14 PM
    Moderator