Replaced New Empty Backup Authenticator RRS feed

  • Question

  • Recently I Reset my Phone. I installed authenticator app. I logged in but there is no restore account option. So by mistake I replaced new empty back with old backup. I lost all my authentication. After all of this I got to know that there is tiny recovery option on app starting page before login. Now I manually emailing my document to recover my all account.

    Recovery option must be in setting after login because it's not noticeable on app starting page with small text. 

    • Moved by Dave PatrickMVP Monday, December 7, 2020 1:39 PM looking for forum
    Monday, December 7, 2020 6:28 AM


  • I'd try asking for help over here.

    microsoft-authenticator - Microsoft Q&A


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    • Proposed as answer by Guido Franzke Tuesday, December 8, 2020 9:55 AM
    • Marked as answer by Guido Franzke Monday, December 14, 2020 7:07 AM
    Monday, December 7, 2020 1:39 PM