Windows 7 build 7601 not genuine problem!

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  Click Start, type 'cmd' in the Search/Run box, and right click on the CMD icon at the top of the results pane.  Select Run as Administrator.  When the cmd window opens type 'sfc /scannow' at the prompt and hit Enter.  When the scan completes close the cmd window.  Reboot and see if the error persists.  If it does use System Restore to recover to a point before you first saw the error.  Post a new MGADiag report in your reply here.

  ---

  Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

  Tuesday, February 21, 2012 4:04 AM

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  "Originalfake" wrote in message news:ccab8e32-a92d-47f1-802c-63078d884fa7...

  Hi I bought my computer from Future shop a little over a year ago, and everything was working fine until today this message appeared on my desktop in the bottom right hand corner. "windows7 build 7601 is not genuine" I turned off my computer and when I restarted it, the message was gone but now it came back. Please help.
  
  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  
  Validation Code: 0x8004FE21
  Cached Online Validation Code: N/A, hr = 0x80070422
  Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
  Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
  Windows Product ID: 00359-OEM-8992687-00006
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {78DDA2DF-524E-4721-8FC9-FD9B07520C30}(1)
  
  
  
  Licensing Data-->
  On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070422' to display the error text.
  Error: 0x80070422
  
  
  

   

  The problem here appears to be that someone has disabled both the SPPSVC and the SPPUINOTIFY services. This may be a misguided attempt to speed up the machine, or it may be the action of malware.

   

  Click on Start
  in the Search box, type
  SERVICES.MSC
  and hit the Enter key - accept the UAC prompt if you get one.
  Look in the console for the Software Protection service, right-click on it and select Properties.
  make sure that the Startup Type is set to Automatic (Delayed Start), and click Apply.
  
  Try starting the service now - do you get an error message? Does it start? does it almost immediately stop again?

   

  Repeat for the SPP Notification service.

  
  Post back with your results, and a new MGADiag report.
  
  

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  • Proposed as answer by Darin Smith MS Tuesday, February 21, 2012 9:45 PM

  Tuesday, February 21, 2012 8:27 AM

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  "Originalfake" wrote in message news:ccab8e32-a92d-47f1-802c-63078d884fa7...

  Hi I bought my computer from Future shop a little over a year ago, and everything was working fine until today this message appeared on my desktop in the bottom right hand corner. "windows7 build 7601 is not genuine" I turned off my computer and when I restarted it, the message was gone but now it came back. Please help.
  
  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  
  Validation Code: 0x8004FE21
  Cached Online Validation Code: N/A, hr = 0x80070422
  Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
  Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
  Windows Product ID: 00359-OEM-8992687-00006
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {78DDA2DF-524E-4721-8FC9-FD9B07520C30}(1)
  
  
  
  Licensing Data-->
  On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070422' to display the error text.
  Error: 0x80070422
  
  
  

   

  The problem here appears to be that someone has disabled both the SPPSVC and the SPPUINOTIFY services. This may be a misguided attempt to speed up the machine, or it may be the action of malware.

   

  Click on Start
  in the Search box, type
  SERVICES.MSC
  and hit the Enter key - accept the UAC prompt if you get one.
  Look in the console for the Software Protection service, right-click on it and select Properties.
  make sure that the Startup Type is set to Automatic (Delayed Start), and click Apply.
  
  Try starting the service now - do you get an error message? Does it start? does it almost immediately stop again?

   

  Repeat for the SPP Notification service.

  
  Post back with your results, and a new MGADiag report.
  
  

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Hi Noel, when I opened it, both services were disabled, and I set them both to automatic (delayed start).

  here is the diagnostic
  
  
  Your help is appreciated

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  
  Validation Code: 0x8004FE22
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
  Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
  Windows Product ID: 00359-OEM-8992687-00006
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {78DDA2DF-524E-4721-8FC9-FD9B07520C30}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Home Premium
  Architecture: 0x00000009
  Build lab: 7601.win7sp1_gdr.110622-1506
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: N/A, hr=0x80070002
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  
  File Scan Data-->
  
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{78DDA2DF-524E-4721-8FC9-FD9B07520C30}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-4103826241-2002982211-1980147256</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire M3300</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P03-B0</Version><SMBIOSVersion major="2" minor="5"/><Date>20091116000000.000000+000</Date></BIOS><HWID>00823807018400F2</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
  
  
  Spsys.log Content: 0x80070002
  
  
  Licensing Data-->
  Software licensing service version: 6.1.7601.17514
  
  
  Name: Windows(R) 7, HomePremium edition
  Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00178-926-800006-02-1033-7600.0000-3292009
  Installation ID: 005673297951168172918866275412787692639354705166819512
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: 7QJB7
  License Status: Licensed
  Remaining Windows rearm count: 3
  Trusted time: 21/02/2012 4:58:31 PM
  
  
  Windows Activation Technologies-->
  HrOffline: 0x8004FE22
  HrOnline: N/A
  HealthStatus: 0x0002000000000000
  Event Time Stamp: 2:21:2012 16:53
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  Tampered Service: sppuinotify
  
  
  
  
  HWID Data-->
  HWID Hash Current: MAAAAAEAAwABAAEAAAACAAAAAQABAAEAln3Uqb7PEDOiqohyvBhUtupFToeMgUIa
  
  
  OEM Activation 1.0 Data-->
  N/A
  
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC ACRSYS APIC0908
    FACP ACRSYS FACP0908
    HPET ACRSYS OEMHPET 
    MCFG ACRSYS OEMMCFG 
    SLIC ACRSYS ACRPRDCT
    OEMB ACRSYS OEMB0908
    AWMI ACRSYS OEMB0908
    SSDT A M I POWERNOW
  
  
  
  

  
  

  Tuesday, February 21, 2012 9:59 PM
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  "Originalfake" wrote in message news:1697e29c-e5fe-47e1-a931-e91917a343d0...

  Hi Noel, when I opened it, both services were disabled, and I set them both to automatic (delayed start).

  here is the diagnostic
  
  
  Your help is appreciated

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  
  Validation Code: 0x8004FE22
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
  Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
  Windows Product ID: 00359-OEM-8992687-00006
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010300.1.0.003
  
  
  
  Other data-->
  SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire M3300</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P03-B0</Version><SMBIOSVersion major="2" minor="5"/><Date>20091116000000.000000+000</Date></BIOS>

  
  
  
  Licensing Data-->
  Software licensing service version: 6.1.7601.17514
  
  
  Name: Windows(R) 7, HomePremium edition
  Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
  Partial Product Key: 7QJB7
  License Status: Licensed
  Remaining Windows rearm count: 3
  Trusted time: 21/02/2012 4:58:31 PM
  
  
  Windows Activation Technologies-->
  HrOffline: 0x8004FE22
  HrOnline: N/A
  HealthStatus: 0x0002000000000000
  Event Time Stamp: 2:21:2012 16:53
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  Tampered Service: sppuinotify
  
  
  
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  
  

   

  My fault – SPP Notification should be set to Manual rather than Auto  - please change it, and repeat validation and MGADiag, and everything should be OK

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Tuesday, February 21, 2012 10:11 PM

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  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  
  Validation Code: 0
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
  Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
  Windows Product ID: 00359-OEM-8992687-00006
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {78DDA2DF-524E-4721-8FC9-FD9B07520C30}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Home Premium
  Architecture: 0x00000009
  Build lab: 7601.win7sp1_gdr.110622-1506
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: N/A, hr=0x80070002
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  
  File Scan Data-->
  
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{78DDA2DF-524E-4721-8FC9-FD9B07520C30}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-4103826241-2002982211-1980147256</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire M3300</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P03-B0</Version><SMBIOSVersion major="2" minor="5"/><Date>20091116000000.000000+000</Date></BIOS><HWID>00823807018400F2</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
  
  
  Spsys.log Content: 0x80070002
  
  
  Licensing Data-->
  Software licensing service version: 6.1.7601.17514
  
  
  Name: Windows(R) 7, HomePremium edition
  Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00178-926-800006-02-1033-7600.0000-3292009
  Installation ID: 005673297951168172918866275412787692639354705166819512
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: 7QJB7
  License Status: Licensed
  Remaining Windows rearm count: 3
  Trusted time: 21/02/2012 5:28:43 PM
  
  
  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  HealthStatus: 0x0000000000000000
  Event Time Stamp: 2:21:2012 16:53
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  
  
  
  
  HWID Data-->
  HWID Hash Current: MAAAAAEAAwABAAEAAAACAAAAAQABAAEAln3Uqb7PEDOiqohyvBhUtupFToeMgUIa
  
  
  OEM Activation 1.0 Data-->
  N/A
  
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC ACRSYS APIC0908
    FACP ACRSYS FACP0908
    HPET ACRSYS OEMHPET 
    MCFG ACRSYS OEMMCFG 
    SLIC ACRSYS ACRPRDCT
    OEMB ACRSYS OEMB0908
    AWMI ACRSYS OEMB0908
    SSDT A M I POWERNOW
  
  
  Thank you for your help Noel. I guess I won't be using avg pc tuneup anymore...a gift from my son haha

  • Marked as answer by Darin Smith MS Wednesday, February 22, 2012 8:14 PM

  Tuesday, February 21, 2012 10:29 PM
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  "Originalfake" wrote in message news:350f0e83-f37f-42b5-9b65-a6425e9f8936...

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  
  Validation Code: 0
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
  Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
  Windows Product ID: 00359-OEM-8992687-00006
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010300.1.0.003
  
  
  
  Thank you for your help Noel. I guess I won't be using avg pc tuneup anymore...a gift from my son haha

   

  OMG! – If it was that that caused the problem, you should write a stiff email to AVG. They are usually pretty quick to respond positively  (or they were back in the day....). I have to say that I’d be surprised it it was that, but ALL registry/system ‘Cleaners’, ‘Optimisers’ and ‘Tuners’ are pretty much snake-oil, and dangerous in the long run. I would avoid all such, and certainly if I found someone had been using one on my machines, they would longer be using them! (and possibly not breathing either <eg>). Any tuning that can be done is best done using the many tools available in the OS, unless you really know what you’re doing – the system goes to great lengths to prevent you doing what you didn’ orta do :)

   

   

  Everything looks OK now – so you can get back to work :)

   

  Good luck.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  • Marked as answer by Darin Smith MS Wednesday, February 22, 2012 8:14 PM

  Tuesday, February 21, 2012 10:38 PM

  Moderator