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CRM 2013 (migrated from CRM 4.0) Unhandle Exception when create a new Queue record RRS feed

  • Question

  • Hi,
    i've a CRM 2013 Organization (migrated from CRM 4.0)

    After migration, if i try to create/open a Queue record, i get a generic Error.

    Looking in the Event viewer on CRM Server, i've found this stack:

    Event code: 3005 
    Event message: An unhandled exception has occurred. 
    Event time: 27/11/2014 19:58:01 
    Event time (UTC): 27/11/2014 18:58:01 
    Event ID: 882e6b98317842d2a11684ffbc802f3e 
    Event sequence: 11030 
    Event occurrence: 20 
    Event detail code: 0 

    Application information: 
        Application domain: /LM/W3SVC/1/ROOT-1-130615247453965965 
        Trust level: Full 
        Application Virtual Path: / 
        Application Path: C:\Program Files\Microsoft Dynamics CRM\CRMWeb\ 
        Machine name: SRVCRM2013 

    Process information: 
        Process ID: 8072 
        Process name: w3wp.exe 
        Account name: NT AUTHORITY\NETWORK SERVICE 

    Exception information: 
        Exception type: ArgumentException 
        Exception message: Unsupported Entity code.
    Parameter name: entityTypeCode
       at Microsoft.Crm.Application.Components.PageHandlers.PageHandlerFactory.CreateRecordPageHandler(Int32 entityTypeCode)
       at Microsoft.Crm.Application.Controls.PageManager.OnLoad(EventArgs e)
       at System.Web.UI.Control.LoadRecursive()
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)



    Request information: 
        Request URL: http://srvcrm2013/<orgname>/userdefined/edit.aspx?etc=2020&pagemode=iframe 
        Request path: /<orgname>/userdefined/edit.aspx 
        User host address: ::1 
        User: DOMINIO\crm2013 
        Is authenticated: True 
        Authentication Type: Negotiate 
        Thread account name: NT AUTHORITY\NETWORK SERVICE 

    Thread information: 
        Thread ID: 37 
        Thread account name: NT AUTHORITY\NETWORK SERVICE 
        Is impersonating: False 
        Stack trace:    at Microsoft.Crm.Application.Components.PageHandlers.PageHandlerFactory.CreateRecordPageHandler(Int32 entityTypeCode)
       at Microsoft.Crm.Application.Controls.PageManager.OnLoad(EventArgs e)
       at System.Web.UI.Control.LoadRecursive()
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)


    Any suggestions?

    Thanks!

    Thursday, November 27, 2014 7:08 PM

All replies

  • No one?
    This is the stack Trace:

    [2014-12-03 14:00:23.772] Process: w3wp |Organization:8a998d08-8c47-4809-b63a-3844245ac839 |Thread:   37 |Category: Application |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: e9130c45-460c-4cb5-ba97-1afcad188385 | ErrorInformation.LogError  ilOffset = 0x17
    >MSCRM Error Report:
    --------------------------------------------------------------------------------------------------------
    Error: Exception of type 'System.Web.HttpUnhandledException' was thrown.

    Error Message: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

    Error Details: Exception of type 'System.Web.HttpUnhandledException' was thrown.

    Source File: Not available

    Line Number: Not available

    Request URL: http://srvcrm2013/<myORGNAME>/userdefined/edit.aspx?_gridType=2020&etc=2020&id=%7bB7C3C9B4-ECCB-DB11-B2CD-000D601768CE%7d&pagemode=iframe&rskey=%7b3A8191C3-D94E-4FD4-AF8B-5BF29568A563%7d

    Stack Trace Info: [ArgumentException: Unsupported Entity code.
    Parameter name: entityTypeCode]
       at Microsoft.Crm.Application.Components.PageHandlers.PageHandlerFactory.CreateRecordPageHandler(Int32 entityTypeCode)
       at Microsoft.Crm.Application.Controls.PageManager.OnLoad(EventArgs e)
       at System.Web.UI.Control.LoadRecursive()
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

    [HttpUnhandledException: Exception of type 'System.Web.HttpUnhandledException' was thrown.]
       at System.Web.UI.Page.HandleError(Exception e)
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
       at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
       at System.Web.UI.Page.ProcessRequest()
       at System.Web.UI.Page.ProcessRequest(HttpContext context)
       at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
       at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
    Wednesday, December 3, 2014 2:01 PM