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Was the credit card company in on this RRS feed

  • Question

  • You know,  I love the product but it is a hasle to have to go out and buy a box copy of it.  Check by phone or some other type of payment would have been nice.  I wonder why the genius who thought of this marketing stratagy didn't think of an alt  method of payment. 

    Monday, October 6, 2008 1:49 PM

Answers

  • Using the token or PIN from the box copy IS the alternate method, only the Credit Card method was allowed for renewals originally, so registering a Credit Card during initial sign-up was required. This was changed to allow a work-around for those without any card.

     

    Though this is a hassle, it does allow those without a Credit Card to buy the product however and wherever they can get it, often at a discount. Any other form of payment would inherently require delays to allow checks to clear and more manual handling, driving up operational costs. To keep costs low, automation is required, so completely electronic payment systems are a necessity.

     

    OneCareBear

    Monday, October 6, 2008 3:05 PM
    Moderator