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Not able to recover files

Question
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HI all I'm running win 7 ultimate sp1 and I'm not able to recover my backup. The files are backed up to a network drive using the backup/ restore feature in windows. The files are viewable with direct access so I know they are there. But when I go to system recovery and select the network drive location and select the backup sets it comes back with windows was not able to find any backup sets on (the file path) given, please select a different location. Does anyone have any ideas on how to resolve this? Thanks in advance
- Moved by Just Karl Tuesday, September 19, 2017 2:09 PM Looking for the correct forum
Monday, September 18, 2017 8:03 PM
Answers
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You have asked in the wrong forum. This forum is for questions and discussions about the TechNet Wiki. I believe you should ask your question in a Microsoft Answers/Community forum dedicated to Windows 7 and backups, such as this one:
https://answers.microsoft.com/en-us/windows/forum/windows_7
You can click "Show filters", then for "Windows topics" select "Windows update, recovery, & backup". Search for similar questions, or click on "Participate" and select "Ask a Question". The Answers/Community forums are on a different platform, so we cannot move this question there. You will need to ask your question again. Sorry.
Richard Mueller - MVP Enterprise Mobility (Identity and Access)
- Proposed as answer by Just Karl Tuesday, September 19, 2017 2:08 PM
- Marked as answer by Dave PatrickMVP Thursday, September 28, 2017 8:30 PM
Tuesday, September 19, 2017 12:54 PM -
I'd try copying the backup set to local disk. You can also ask for help over here.
https://social.technet.microsoft.com/Forums/windows/en-us/home?category=w7itpro
or open a case with product support here.
https://support.microsoft.com/en-us/gp/contactus81?Audience=Commercial&SegNo=5&wa=wsignin1.0
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.- Proposed as answer by Richard MuellerMVP, Banned Monday, September 25, 2017 1:13 PM
- Marked as answer by Dave PatrickMVP Thursday, September 28, 2017 8:30 PM
Friday, September 22, 2017 8:52 PM
All replies
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ok thanksTuesday, September 19, 2017 6:08 PM
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hi I posted where you referred me and they referred me back hereFriday, September 22, 2017 8:42 PM
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I'd try copying the backup set to local disk. You can also ask for help over here.
https://social.technet.microsoft.com/Forums/windows/en-us/home?category=w7itpro
or open a case with product support here.
https://support.microsoft.com/en-us/gp/contactus81?Audience=Commercial&SegNo=5&wa=wsignin1.0
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.- Proposed as answer by Richard MuellerMVP, Banned Monday, September 25, 2017 1:13 PM
- Marked as answer by Dave PatrickMVP Thursday, September 28, 2017 8:30 PM
Friday, September 22, 2017 8:52 PM