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Win7 Ultimate from BizSpark not genuine RRS feed

  • Question

  • I get my copy of windows 7 ultimate and its key from MSDN BizSpark. I didn't get it from eBay or some other places. I also didn't share the keys or sell them.

    Earlier this month I got a notification that my copy of windows is not genuine.

    I admit that I might accidentally reuse the key for my other computer since I normally claimed several keys at once instead of claiming 1 key when I want to install the OS. I only install my Win7Ultimate on total of 2 PCs from my current quota of 3. Now even if I change the keys to the other 2 keys I get from MSDN, Win7 still complain that the keys are blocked.

    Another thing, my motherboard + graphics card were broken earlier this year after I installed Win7Ultimate and Acer has replaced them with a new one (should be the same models)

    Please advice on what channels I can use to report / ask MS to unblock my keys.

    following suggestion from other post, here is the result from Microsoft Genuine Advantage Diagnostic Tool:

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-4RYKP-37QVT-76HMY
    Windows Product Key Hash: ga9gO8Zj508fyBS1UYcPcEtaLT8=
    Windows Product ID: 00426-067-4410156-86771
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {858A642F-034A-4B75-9034-BEB90DC752E1}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Project Professional 2007 - 100 Genuine
    Microsoft Office Visio Professional 2007 - 100 Genuine
    Microsoft Office Ultimate 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 7E90FEE8-169-80004005_B4D0AA8B-587-80004005_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\afriza\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{858A642F-034A-4B75-9034-BEB90DC752E1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-76HMY</PKey><PID>00426-067-4410156-86771</PID><PIDType>5</PIDType><SID>S-1-5-21-2545824039-2768431611-3265661181</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Veriton M670G/M670 </Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>R01-A4</Version><SMBIOSVersion major="2" minor="5"/><Date>20090320000000.000000+000</Date></BIOS><HWID>69B83607018400F8</HWID><UserLCID>4809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-003B-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2007</Name><Ver>12</Ver><Val>4916160DD0B56BE</Val><Hash>kbYBgywXwHhoaOq8wSzXmdlT61Y=</Hash><Pid>89403-863-9608912-63912</Pid><PidType>8</PidType></Product><Product GUID="{90120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>2DAA40CD95066BE</Val><Hash>zKfVb5UDstgof8XpF7/HA5LFlMo=</Hash><Pid>89405-863-5186107-63877</Pid><PidType>8</PidType></Product><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>88306AE0A8B5EBC</Val><Hash>3X9TOJ8pHV4Vj+o/SL8wVVIJZy0=</Hash><Pid>81608-862-6846623-65730</Pid><PidType>8</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="3A" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="53" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7600.16385
    
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-067-441015-00-18441-7600.0000-1612010
    Installation ID: 003186447330005086284034224186839210148404242363215360
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 76HMY
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trusted time: 14/6/2010 7:58:35 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 5:29:2010 13:32
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: QAAAAAIABgABAAEAAQABAAAABQABAAEA6GHMEd6NTjSYKRLKyOtUDWL7Xko2wGRb3oiW3qalXLfODczJzclMWA==
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
     ACPI Table Name	OEMID Value	OEMTableID Value
     APIC			032009		APIC1033
     FACP			032009		FACP1033
     HPET			032009		OEMHPET 
     MCFG			032009		OEMMCFG 
     SLIC			ACRSYS		ACRPRDCT
     OEMB			032009		OEMB1033
     ASF!			LEGEND		I865PASF
     GSCI			032009		GMCHSCI 
     TCPA			032009		TBLOEMID
     AWMI			032009		OEMB1033
     SSDT			DpgPmm		CpuPm
    
    

     


    - afriza
    Monday, June 14, 2010 12:11 PM

Answers

  • Please contact Bizspark custome service or the concierge for that program, only a Bizspark rep has the ability to verify your account status and keys. To clarify, Darin can obtain information on your key but only Bizspark will know why it was blocked or be able to fix it.
    Monday, June 14, 2010 12:17 PM