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Subscription still shows EXPIRED RRS feed

  • Question

  • Billing shows supscription valid until Feb. 2008.

    OneCare shows needing to be renewed.

    Cannot update WLOC.  "Windows Live OneCare could not check for udpates for this computer because your subscription has expired"

     

    Michael

    louisville09@insightbb.com

    Monday, December 24, 2007 1:42 PM

Answers

  • Check your computer date and time.

    If that is correct, can you verify what you see on http://billing.microsoft.com? If you see a canceled subscription and a new one with an effective date of 12/21/07 for the same LiveID, you are one of the affected customers with last week's problem, however I don't think you are - I think it is the PC date.

    -steve

    Monday, December 24, 2007 2:15 PM
    Moderator