I have tried many times to validate my updated windows player. My computer validates fine, passes all tests, etc. But every time I start the Media player, it says to validate. I get a screen that has a few buttons including one that says "cancel" and one that says "validate." Both buttons are dead and can't be clicked. When I try to roll back the media player in unistall I get the exact same screen. This is driving me crazy.
Here is the diagnostic info on my system.
Diagnostic Report (1.7.0012.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Detailed Status: N/A
Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
Windows Product ID: 55274-OEM-2211906-00102
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.2.0.pro
ID: 7e4bfc76-4236-4704-bef3-450e9e684fc6
Is Admin: Yes
AutoDial: No
Registry: 0x0
WGA Version: Registered, 1.7.17.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic:
Resolution Status: N/A
Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.7.17.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Data-->
Office Status: 101 Not Activated
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics:
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: c:\windows\system32\oembios.bin
File Mismatch: c:\windows\system32\oembios.dat
File Mismatch: c:\windows\system32\oembios.sig
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>7e4bfc76-4236-4704-bef3-450e9e684fc6</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>55274-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-183450923-3238835185-2771580065</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>OptiPlex GX260 </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A09</Version><SMBIOSVersion major="2" minor="3"/><Date>20041101000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>E709301F01842E62</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Computer Corporation</name><model>Dell OPTIPLEX GX260</model></SBID><OEM/></MachineData> <Software><Office><Result>101</Result><Products><Product GUID="{90120409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Standard</Name><Ver>10</Ver><Val>81F6C77CC50F022</Val><Hash>3CVsLTLO+nBihUfuH01vdhXew1I=</Hash><Pid>54187-640-1863854-17723</Pid><PidType>14</PidType></Product><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>81F6C77CC50F022</Val><Hash>3CVsLTLO+nBihUfuH01vdhXew1I=</Hash><Pid>54185-640-1863854-17529</Pid><PidType>14</PidType></Product><Product GUID="{90530409-6D54-11D4-BEE3-00C04F990354}"><LegitResult>101</LegitResult><Name>Microsoft Visio Standard 2002 SR-1 [English]</Name><Ver>10</Ver><Val>BDAB8C3D381DA80</Val><Hash>DzUzigqFHdLzlDYaRXJpEhNEvok=</Hash><Pid>54076-700-5095045-16737</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults>
