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How can I verify my WIN XP Pro product ID is genuine? RRS feed

  • Question

  • I have two different Win XP Pro with SP2 install disks with the 25 digit product key printed on the disk jacket. When I try to install and am asked for the product key, neither is accepted. I get the "invalid key"error.  Entered several tines to make sure there was no typo's.

    I can not proceed with the install.

    Is there a Microsoft web site or program where I can enter the keys and it will check that the keys are valid?

    Thanks

    Monday, January 2, 2012 5:28 AM

Answers

  • Hello krazykat9999,

    This is a longshot because you did not mention anything along these lines in your posts, but if you are using a product key produced after Microsoft released XP Pro SP3, it is possible that the product key was generated using the SP3-and-later algorithm and therefore might not be recognized by the XP Pro SP2 disc that you have.

    Microsoft was running out of XP Pro (but not XP Home) product keys so one of the changes they made for SP3 was to add an additional algorithm to the XP Pro product key generator.  If your product key happens to be one of these keys, and you are using an XP Pro SP2 installation disc, the programming on the installation disc knows nothing about this new algorithm so upon the key being entered during Setup, it rejects the key as invalid.

    You can test this theory by making a new working installation disc by slipstreaming XP's SP3 into your SP2 installation files.  A slipstreamed XP Pro installation disc with SP3 will accept the later product keys.

     

    One other thing, do the discs also have "Illegal without separate license from Microsoft" and/or "All use subject to volume licensing agreement," or similar, on them?


    • Proposed as answer by Darin Smith MS Tuesday, January 10, 2012 9:32 PM
    • Edited by Dan at IT Associates Friday, January 13, 2012 1:38 PM changed "post SP3" to "SP3-and-later" for clarity
    • Marked as answer by Darin Smith MS Monday, January 16, 2012 7:59 PM
    Tuesday, January 10, 2012 3:45 PM

All replies

  • "krazykat9999" wrote in message news:cd162101-f78a-46da-a537-48000e48f2fd...

    I have two different Win XP Pro with SP2 install disks with the 25 digit product key printed on the disk jacket. When I try to install and am asked for the product key, neither is accepted. I get the "invalid key"error.  Entered several tines to make sure there was no typo's.

    I can not proceed with the install.

    Is there a Microsoft web site or program where I can enter the keys and it will check that the keys are valid?

    Thanks

    If it’s saying ‘Invalid Key’ you’re probably either misreading/typing the Key, or using the wrong Key for the Disk.
    I know of no case where a legitimate Win XP Key is printed directly onto a disk jacket – it is ALWAYS printed onto either a COA sticker, or onto a yellow/orange sticker affixed to the inside of the disk packaging.
    Are these ‘New’ disks, or have you used them before??
    Are they fully hologrammed?
    You could try phoning the Volume Activation Center and see if they can assist - http://www.microsoft.com/licensing/existing-customers/activation-centers.aspx

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, January 2, 2012 10:01 AM
    Moderator
  • Noel, Darin,

    No, I am not mis reading/typing the key. I tried several times and even had a second person type in the key. Same result.

    Yes the disks are fully Microsoft hologrammed.  In fact the disks were furnished by Microsoft service/ troubleshooting. I paid for the email version of Microsoft "technical help" via email.  After about a month of trouble shooting and trying different fixes, Microsoft said they were unable to repair.  Microsoft recommended a full new install and offered to send an XP PRO, SP2 install disk.  The first disk got lost in the mail and a replacement was sent, then the first showed up-  that's how I have two disks.  As I said both disks are fully Microsoft hologrammed, the product key is attached to the inside cover of the mailer and is a yellow/orange sticker with a key "symbol" and the word "PRODUCT KEY".  Both keys return the invalid key error.  Also both disks have the words "NOT FOR RETAIL OR OEM DISTRIBUTION" printed on the disks.  What does that mean?  They should work, since Microsoft sent the disks and asked me to use them for an reinstall.

    Yes , I told this to the Microsoft service person, who said they should work.

    If  I read your  reply correctly, there is no Microsoft  (or any other ) website that can say if the key is valid.  What a shame, and what a pain to have to call the licensing center and try to explain. I will give it a try -- but is there someone at Microsoft I can just email the key and have them check?  After all the install procedure must be doing a check to return an "invalid key".

     

     

     

    Monday, January 9, 2012 3:45 AM
  • "krazykat9999" wrote in message news:3add426d-b0e9-4cea-acef-1226494ef215...

    Noel, Darin,

    No, I am not mis reading/typing the key. I tried several times and even had a second person type in the key. Same result.

    Yes the disks are fully Microsoft hologrammed.  In fact the disks were furnished by Microsoft service/ troubleshooting. I paid for the email version of Microsoft "technical help" via email.  After about a month of trouble shooting and trying different fixes, Microsoft said they were unable to repair.  Microsoft recommended a full new install and offered to send an XP PRO, SP2 install disk.  The first disk got lost in the mail and a replacement was sent, then the first showed up-  that's how I have two disks.  As I said both disks are fully Microsoft hologrammed, the product key is attached to the inside cover of the mailer and is a yellow/orange sticker with a key "symbol" and the word "PRODUCT KEY".  Both keys return the invalid key error.  Also both disks have the words "NOT FOR RETAIL OR OEM DISTRIBUTION" printed on the disks.  What does that mean?  They should work, since Microsoft sent the disks and asked me to use them for an reinstall.

    Yes , I told this to the Microsoft service person, who said they should work.

    If  I read your  reply correctly, there is no Microsoft  (or any other ) website that can say if the key is valid.  What a shame, and what a pain to have to call the licensing center and try to explain. I will give it a try -- but is there someone at Microsoft I can just email the key and have them check?  After all the install procedure must be doing a check to return an "invalid key".

     

     

     

     
    Only the second disk’s Key will work for activation purposes anyhow – the one that went missing will have been blocked by MS when the second one was sent out.
     
    The Activation Center will be able to tell which Key is still valid – the reason that there’s no website for this purpose is that if there were, it would be too easy for counterfeiters to automatically generate and test Keys for validity, and all sorts of mayhem could ensue.
     
    I have no idea why either Key isn’t working for install purposes, since the disk only checks that the Key is properly formed, not whether it’s in MS’s database of valid Keys.
    Your disks are ‘specials’ designed solely for issue by Customer Services in circumstances such as yours – from what I can gather, MS has no more of these left.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, January 9, 2012 8:55 AM
    Moderator
  • Hello krazykat9999,

    This is a longshot because you did not mention anything along these lines in your posts, but if you are using a product key produced after Microsoft released XP Pro SP3, it is possible that the product key was generated using the SP3-and-later algorithm and therefore might not be recognized by the XP Pro SP2 disc that you have.

    Microsoft was running out of XP Pro (but not XP Home) product keys so one of the changes they made for SP3 was to add an additional algorithm to the XP Pro product key generator.  If your product key happens to be one of these keys, and you are using an XP Pro SP2 installation disc, the programming on the installation disc knows nothing about this new algorithm so upon the key being entered during Setup, it rejects the key as invalid.

    You can test this theory by making a new working installation disc by slipstreaming XP's SP3 into your SP2 installation files.  A slipstreamed XP Pro installation disc with SP3 will accept the later product keys.

     

    One other thing, do the discs also have "Illegal without separate license from Microsoft" and/or "All use subject to volume licensing agreement," or similar, on them?


    • Proposed as answer by Darin Smith MS Tuesday, January 10, 2012 9:32 PM
    • Edited by Dan at IT Associates Friday, January 13, 2012 1:38 PM changed "post SP3" to "SP3-and-later" for clarity
    • Marked as answer by Darin Smith MS Monday, January 16, 2012 7:59 PM
    Tuesday, January 10, 2012 3:45 PM
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Monday, January 16, 2012 7:59 PM
  • There is a program named MGADaig with will tell you about product key is valid or not or blocked.

    here's the link 

    http://download.microsoft.com/download/9/F/3/9F3DED28-A521-4352-B8A4-20368D0CC1AA/MGADiag.exe

     

    • Proposed as answer by adeel_123 Wednesday, January 18, 2012 10:03 AM
    • Unproposed as answer by Noel D PatonEditor Wednesday, January 18, 2012 9:01 PM
    Wednesday, January 18, 2012 10:01 AM
  • Dan,

    I am using the disk and product sent by Microsoft. MS said it was a "XP PRO install disk with SP2".  The product key was printed (actually printed on a sticker, described in my post, and attached) on the inside of the cardboard mailer. These wordings do not appear ""Illegal without separate license from Microsoft" and/or "All use subject to volume licensing agreement," or similar, on them?.

     

     

    Thursday, January 19, 2012 10:37 PM
  • Hi Krazykat9999,

     

    I don't see this mentioned in the several posts, so I am going to make the assumption that you have never been able to get these discs to install XP successfully.

     

    Other than trying my suggestion about slipstreaming SP3 and making a new working installation disc, at this point you should probably contact Microsoft's support so they can look into the product keys.

    http://windows.microsoft.com/en-US/windows/help/genuine/submit-request

    Unfortunately, you are in a chicken-or-the-egg situation in that to get support you first have to have the product installed, which is a conundrum if your problem is that you can't install the product!!!  That's one more argument for slipstreaming SP3 and making a new installation disc---after SP3 is slipstreamed, XP Pro will install without entering a valid product key (it will use a default non-activatable product key, just like Vista and W7 do when installed without a product key).

    An internet search will show a million articles on how to slipstream.  Or download nLite which is a very easy free and safe utility for doing same.




    Friday, January 20, 2012 3:35 AM