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Window live one care

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Two months ago I got this product but I never received a Key product, so at that time customer service helped me to activate my product. Yesterday I had to deactivate the product in order to clean up my computer from possible virus. Now I can reinstall my product back.
Carlos G Diaz

Sunday, March 1, 2009 4:26 PM

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Hello Carlos, you don't need a product key. You can install and activate One Care using the Live ID and password originally used to purchase One Care. Download the One Care trial - http://onecare.live.com/standard/en-us/3/default.htm then open One Care, select "Subscribe" and when asked for a Live ID enter the Live ID and password used to purchase One Care. If you cannot recall the Live ID and password support can help you retreive the information. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
Jim
- Marked as answer by Stephen BootsMVP, Moderator Monday, March 2, 2009 4:11 AM
Sunday, March 1, 2009 5:37 PM

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