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Windows 7 not genuine RRS feed

  • Question

  • Help please

    Windows 7 Build 7600 This is a copy of Windows is not genuine, I gave them my credit card and think I was charged $109.00. How do I tell if its the real Windows and how do I go about canceling it?

    Thank you Maria Savage

     

    Sunday, March 6, 2011 4:03 PM

Answers

  •   In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

     Please provide your diagnostic report. There are many reasons windows can show as non-genuine.


    Sunday, March 6, 2011 4:55 PM
    Answerer

All replies

  •   In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

     Please provide your diagnostic report. There are many reasons windows can show as non-genuine.


    Sunday, March 6, 2011 4:55 PM
    Answerer
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Thursday, March 10, 2011 6:50 PM