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Invalid Windows vista home premium OEMAct product key RRS feed

  • Question

  • I have a Hp tx1219us notebook pc. I have installed two time the Windows Vista Cd. The thing is that it keps telling me that my product key is invalid. I really dont know why is this happening and need help.

     

    Carlos

    Sunday, December 9, 2007 12:15 AM

Answers

  • Hello pdamonte,

     

     

    It appears that to resolve your issue, you must Activate Windows using the "Activate by Phone" method. Please follow the below option that that best fix your given issue scenario:


    a) If you have access to the Start button: Click the Start button, and type in "slui.exe 4" in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.


    b) If you do not have access to the Start button: Reboot and login to Vista, a dialog window will come up. In that window, click the option "Access computer with reduced functionality". Once you do that, Internet Explorer or Firefox browser will open. In the address bar type "c:\windows\system32\cmd.exe" press enter, a new window will come up, type: slui 4 and hit enterand follow steps to Activate over the Phone.


    NOTE: The key to this process is that you need to talk to a Live Activation Rep! When you first call, you will be interacting with an Automated Voice, either select the option to talk to a Live Rep or if there is no option, do not enter any numbers. This should force the automated voice to tansfer you to a Live Rep.

     

    Thank you,
    Darin Smith
    WGA Forum Manager

    Friday, December 14, 2007 7:29 PM

All replies

  • Hello carfedez,

     

      First off, please try Activating by phone using the below steps. If that does not work, please download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

    Monday, December 10, 2007 8:15 PM
  • Hi, I am having the same problem. I have a Toshiba Satellite Notebook, and today I reinstall Vista, but when I tried to activate it, I could not, and I recive a message of invalid product key.

     

    One detail, My original DVD don't works properly and I  am using a DVD copy of VISTA RTM, I don't know if it is the problem.

     

    I ran the Genuine Diagnostics tool and this is the content:

     

     

    Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-9VBBK-JHTR6-BVHMJ
    Windows Product Key Hash: I7Bc0Ehof2Skfm9e9aBL+1YHntY=
    Windows Product ID: 89578-OEM-7216757-85528
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {89908841-220F-4D63-9143-1D24F8FE1253}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.071009-1548
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2989-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{89908841-220F-4D63-9143-1D24F8FE1253}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BVHMJ</PKey><PID>89578-OEM-7216757-85528</PID><PIDType>8</PIDType><SID>S-1-5-21-2352970243-2086654144-2442046553</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite P205</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V1.70</Version><SMBIOSVersion major="2" minor="4"/><Date>20070821000000.000000+000</Date></BIOS><HWID>55303507018400FE</HWID><UserLCID>380A</UserLCID><SystemLCID>0C0A</SystemLCID><TimeZone>Hora estándar este, Sudamérica(GMT-03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

     

    thanks in advance.

     

     

    Pablo

    Friday, December 14, 2007 5:42 PM
  • Hello pdamonte,

     

     

    It appears that to resolve your issue, you must Activate Windows using the "Activate by Phone" method. Please follow the below option that that best fix your given issue scenario:


    a) If you have access to the Start button: Click the Start button, and type in "slui.exe 4" in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.


    b) If you do not have access to the Start button: Reboot and login to Vista, a dialog window will come up. In that window, click the option "Access computer with reduced functionality". Once you do that, Internet Explorer or Firefox browser will open. In the address bar type "c:\windows\system32\cmd.exe" press enter, a new window will come up, type: slui 4 and hit enterand follow steps to Activate over the Phone.


    NOTE: The key to this process is that you need to talk to a Live Activation Rep! When you first call, you will be interacting with an Automated Voice, either select the option to talk to a Live Rep or if there is no option, do not enter any numbers. This should force the automated voice to tansfer you to a Live Rep.

     

    Thank you,
    Darin Smith
    WGA Forum Manager

    Friday, December 14, 2007 7:29 PM