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Antivirus 2009 RRS feed

  • Question

  • I keep getting pop-up's about renewing my antivirus 2009, but I didn't get it from them, I got it thru Live One Care but I can't get rid of the pop-ups.

     

    Please help.

     

    I've tried deleting this but it won't delete

    Sunday, November 16, 2008 3:27 PM

Answers

All replies

  • from what I've seen you have a worm in your system 32.  The only way I know how to get it all the way out is to take it into the computer shop. Eventually the worm will start shutting things down starting with your update drivers, then move to Java and other programs, your computer will say everything is fine, but soon nothing will work.  I originally had Norton, it couldn't find it, but I knew it was there,  Live one care found it in my system and said if fixed it but it didn't.

    Sunday, November 16, 2008 5:44 PM
  • I've moved your post to the Anti-Spyware topic folder.

     

    If you are using Windows Live OneCare and you have been infected, but OneCare did not detect or cannot remove the malware, please contact support to report this and for help with removal.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    If you are in North America, you can call 866-727-2338 for help with virus and spyware infections. See http://www.microsoft.com/protect/support/default.mspx  for details.  For international information, see your local subsidiary Support site.

     

    -steve

    Monday, November 17, 2008 2:45 PM
    Moderator