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Three and a half years? RRS feed

  • Question

  • 3 1/2 years ago I built my wife a custom gaming PC running Windows 7 Ultimate 64 bit.  It has run like a rabbit every since.

    Then in December of 2012 up jumps this message the the license is not valid!  I thought it was a scam so I ran a full scan (MSE) which found nothing.

    So then I went to the MS website and proceeded to follow the instructions, sent in the box, the key, etc.  Everything but the receipt because it was over 3 and a half years ago and I had NO IDEA where the receipt was. 15X6-L8PJ is the counterfeit problem report.

    Now you have my box, etc. so I bought another key and DVD set and tried a repair install and guess what?  I'm getting the same message!  I'm now out a LOT of money and still have the same problem!

    I strongly suspect there was nothing wrong with the first one.  The MGAdiag results follow.  I hope you can identify what is wrong here, I do not want to wipe her drive and reload everything.  btw, I cannot tell you how unhappy both of us over all this.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-RFMB7-JYJ2Q-QQ9DJ
    Windows Product Key Hash: 34L7y57XWKLzl1P96d4YhAv1apI=
    Windows Product ID: 00426-292-9424117-85328
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {DE29B998-9018-43B5-9D04-969665209C19}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130104-1431
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Adele\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{DE29B998-9018-43B5-9D04-969665209C19}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-QQ9DJ</PKey><PID>00426-292-9424117-85328</PID><PIDType>5</PIDType><SID>S-1-5-21-565980544-935832776-684336596</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1001   </Version><SMBIOSVersion major="2" minor="5"/><Date>20111221000000.000000+000</Date></BIOS><HWID>F2B83607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>42939531C4FF736</Val><Hash>a7ki5tZH7NK2ezfpHu9+cVh4o3s=</Hash><Pid>81602-923-5478137-68682</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00170-292-942411-00-1033-7601.0000-0802013
    Installation ID: 020395824830131140649622829835750933729320029101720325
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: QQ9DJ
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 4
    Trusted time: 3/21/2013 2:48:45 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 2:20:2013 20:13
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEAAgABAAEAAwABAAAAAQABAAEA6GFgWDYLkgAiFeQ/PlXaruBB3ln6z8xPji4=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC 122111 APIC1515
      FACP 122111 FACP1515
      SRAT AMD   FAM_F_10
      HPET 122111 OEMHPET0
      MCFG 122111 OEMMCFG 
      OEMB 122111 OEMB1515
      SSDT A M I POWERNOW

    Thursday, March 21, 2013 8:57 PM

Answers

  • where did you purchase this?

    Cached Online Validation Code: 0xc004c4a2

    your report shows your product key is blocked.

    most likely you purchased from a shady seller

    Thursday, March 21, 2013 9:50 PM
    Answerer