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Change Product Key on Sony Laptop for Windows7 Home Premium to correct one RRS feed

  • Question

  • The current product key shows as valid.  I bought the Sony used and the company reinstalled the correct Windows version but did not use the product code shown on the sticker.  Here is some infor that might help.  I tried using the MS instructions on changing the number but the Sony screen that comes up with the "properties" of the "computer" does not have the "change product code" listed at the bottom of the screen.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-VGV87-C7XPK-CGKHQ
    Windows Product Key Hash: sdEjrEJjW0FuXAhegYxl8GAkBYg=
    Windows Product ID: 00359-OEM-8992687-00016
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {1767F014-B31A-4826-B48B-C474B8F9035B}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110408-1631
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{1767F014-B31A-4826-B48B-C474B8F9035B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CGKHQ</PKey><PID>00359-OEM-8992687-00016</PID><PIDType>2</PIDType><SID>S-1-5-21-599266642-2103735579-2136865442</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VPCEH25FM</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>R0180Z9</Version><SMBIOSVersion major="2" minor="7"/><Date>20110428000000.000000+000</Date></BIOS><HWID>5C173A07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800016-02-1033-7601.0000-1382013
    Installation ID: 006390399393491542900050290455900921815093705720676432
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: CGKHQ
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 6/3/2013 3:11:26 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAEAAAABAAAAAwABAAEA6GEa0CxHBgoCFaIiwmv4FBKRmq4ucw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC Sony VAIO
      FACP Sony VAIO
      HPET Sony VAIO
      BOOT Sony VAIO
      MCFG Sony VAIO
      WDAT Sony VAIO
      ASF! Sony VAIO
      SLIC Sony VAIO
      SSDT Sony VAIO
      ASPT Sony VAIO
      SSDT Sony VAIO
      SSDT Sony VAIO

    Should I try to provide a screen shot of the problem screen that does not have the "change product code" option?   The installed product code shows "Activated" but shouldn't I want the original product code on the sticker.  It is the same version of Windows 7 Home Premium


    • Edited by donude Tuesday, June 4, 2013 12:00 AM additional info
    Monday, June 3, 2013 11:22 PM

Answers

  • I see no issues in your report. it shows as activated but not validated.

    http://www.microsoft.com/genuine/validate/

    I see no reason to change your key. but if you insist:

    click start, type slui 3, press enter.

    Computers, which are built by large manufactures that come with Windows Pre-Installed, come with two (2) Product Keys:

    A) OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Windows 7 looks at the motherboard and sees the special instructions and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)

    B) COA SLP: This is the Product key that you see on the sticker on the side (or bottom,[ or inside the battery compartment]) of your computer. It is a valid product key, but should only be used in limited situations (such as if the OEM SLP key stops self-activating for whatever reason). The key must be activated by Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer)

    • Proposed as answer by Kamin of Ressik Tuesday, June 4, 2013 3:17 PM
    • Marked as answer by donude Tuesday, June 4, 2013 3:52 PM
    Tuesday, June 4, 2013 12:28 AM
    Answerer
  • Thanks for the prompt response.  I downloaded the validate file and when it was started it
    downloaded the Activation File and when it went to "install file" it failed.   "error information  9x80240016"

    I just bought this and the large company that sold it reinstalled Windows 7 Home Premium using an OEM file to clean the disk.  I don't want to have a problem later and thought I should revert to the correct code.   I am a little gun shy about the "slui 3" method.  May try anyway before I give the company positive feedback.  It is possible that they have a bulk license since they sell so many used computers and the "new" product code is probably OK.   

    UPDATE!  You deserve extra ponts.

    THANK YOU!  I spent several hours at Microsoft trying to solve it and you did if for me in a minute.  It was SO EASY and it was self validating.  The Activation File would still not install but now I don't care.  I use Belarc Advisor to keep track of all my serials and now Windows 7 matches my computer sticker.  

    Thanks,

    Don


    • Marked as answer by donude Tuesday, June 4, 2013 12:56 AM
    • Edited by donude Tuesday, June 4, 2013 1:02 AM updated
    Tuesday, June 4, 2013 12:51 AM

All replies

  • I see no issues in your report. it shows as activated but not validated.

    http://www.microsoft.com/genuine/validate/

    I see no reason to change your key. but if you insist:

    click start, type slui 3, press enter.

    Computers, which are built by large manufactures that come with Windows Pre-Installed, come with two (2) Product Keys:

    A) OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Windows 7 looks at the motherboard and sees the special instructions and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)

    B) COA SLP: This is the Product key that you see on the sticker on the side (or bottom,[ or inside the battery compartment]) of your computer. It is a valid product key, but should only be used in limited situations (such as if the OEM SLP key stops self-activating for whatever reason). The key must be activated by Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer)

    • Proposed as answer by Kamin of Ressik Tuesday, June 4, 2013 3:17 PM
    • Marked as answer by donude Tuesday, June 4, 2013 3:52 PM
    Tuesday, June 4, 2013 12:28 AM
    Answerer
  • Thanks for the prompt response.  I downloaded the validate file and when it was started it
    downloaded the Activation File and when it went to "install file" it failed.   "error information  9x80240016"

    I just bought this and the large company that sold it reinstalled Windows 7 Home Premium using an OEM file to clean the disk.  I don't want to have a problem later and thought I should revert to the correct code.   I am a little gun shy about the "slui 3" method.  May try anyway before I give the company positive feedback.  It is possible that they have a bulk license since they sell so many used computers and the "new" product code is probably OK.   

    UPDATE!  You deserve extra ponts.

    THANK YOU!  I spent several hours at Microsoft trying to solve it and you did if for me in a minute.  It was SO EASY and it was self validating.  The Activation File would still not install but now I don't care.  I use Belarc Advisor to keep track of all my serials and now Windows 7 matches my computer sticker.  

    Thanks,

    Don


    • Marked as answer by donude Tuesday, June 4, 2013 12:56 AM
    • Edited by donude Tuesday, June 4, 2013 1:02 AM updated
    Tuesday, June 4, 2013 12:51 AM