Answered by:
Change Product Key on Sony Laptop for Windows7 Home Premium to correct one

Question
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The current product key shows as valid. I bought the Sony used and the company reinstalled the correct Windows version but did not use the product code shown on the sticker. Here is some infor that might help. I tried using the MS instructions on changing the number but the Sony screen that comes up with the "properties" of the "computer" does not have the "change product code" listed at the bottom of the screen.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-VGV87-C7XPK-CGKHQ
Windows Product Key Hash: sdEjrEJjW0FuXAhegYxl8GAkBYg=
Windows Product ID: 00359-OEM-8992687-00016
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {1767F014-B31A-4826-B48B-C474B8F9035B}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110408-1631
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1767F014-B31A-4826-B48B-C474B8F9035B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CGKHQ</PKey><PID>00359-OEM-8992687-00016</PID><PIDType>2</PIDType><SID>S-1-5-21-599266642-2103735579-2136865442</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VPCEH25FM</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>R0180Z9</Version><SMBIOSVersion major="2" minor="7"/><Date>20110428000000.000000+000</Date></BIOS><HWID>5C173A07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800016-02-1033-7601.0000-1382013
Installation ID: 006390399393491542900050290455900921815093705720676432
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: CGKHQ
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 6/3/2013 3:11:26 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAEAAAABAAAAAwABAAEA6GEa0CxHBgoCFaIiwmv4FBKRmq4ucw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC Sony VAIO
FACP Sony VAIO
HPET Sony VAIO
BOOT Sony VAIO
MCFG Sony VAIO
WDAT Sony VAIO
ASF! Sony VAIO
SLIC Sony VAIO
SSDT Sony VAIO
ASPT Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIO
Should I try to provide a screen shot of the problem screen that does not have the "change product code" option? The installed product code shows "Activated" but shouldn't I want the original product code on the sticker. It is the same version of Windows 7 Home Premium
- Edited by donude Tuesday, June 4, 2013 12:00 AM additional info
Monday, June 3, 2013 11:22 PM
Answers
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I see no issues in your report. it shows as activated but not validated.
http://www.microsoft.com/genuine/validate/
I see no reason to change your key. but if you insist:
click start, type slui 3, press enter.
Computers, which are built by large manufactures that come with Windows Pre-Installed, come with two (2) Product Keys:
A) OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Windows 7 looks at the motherboard and sees the special instructions and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)
B) COA SLP: This is the Product key that you see on the sticker on the side (or bottom,[ or inside the battery compartment]) of your computer. It is a valid product key, but should only be used in limited situations (such as if the OEM SLP key stops self-activating for whatever reason). The key must be activated by Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer)
- Proposed as answer by Kamin of Ressik Tuesday, June 4, 2013 3:17 PM
- Marked as answer by donude Tuesday, June 4, 2013 3:52 PM
Tuesday, June 4, 2013 12:28 AMAnswerer -
Thanks for the prompt response. I downloaded the validate file and when it was started it
downloaded the Activation File and when it went to "install file" it failed. "error information 9x80240016"I just bought this and the large company that sold it reinstalled Windows 7 Home Premium using an OEM file to clean the disk. I don't want to have a problem later and thought I should revert to the correct code. I am a little gun shy about the "slui 3" method. May try anyway before I give the company positive feedback. It is possible that they have a bulk license since they sell so many used computers and the "new" product code is probably OK.
UPDATE! You deserve extra ponts.
THANK YOU! I spent several hours at Microsoft trying to solve it and you did if for me in a minute. It was SO EASY and it was self validating. The Activation File would still not install but now I don't care. I use Belarc Advisor to keep track of all my serials and now Windows 7 matches my computer sticker.
Thanks,
Don
Tuesday, June 4, 2013 12:51 AM
All replies
-
I see no issues in your report. it shows as activated but not validated.
http://www.microsoft.com/genuine/validate/
I see no reason to change your key. but if you insist:
click start, type slui 3, press enter.
Computers, which are built by large manufactures that come with Windows Pre-Installed, come with two (2) Product Keys:
A) OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Windows 7 looks at the motherboard and sees the special instructions and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)
B) COA SLP: This is the Product key that you see on the sticker on the side (or bottom,[ or inside the battery compartment]) of your computer. It is a valid product key, but should only be used in limited situations (such as if the OEM SLP key stops self-activating for whatever reason). The key must be activated by Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer)
- Proposed as answer by Kamin of Ressik Tuesday, June 4, 2013 3:17 PM
- Marked as answer by donude Tuesday, June 4, 2013 3:52 PM
Tuesday, June 4, 2013 12:28 AMAnswerer -
Thanks for the prompt response. I downloaded the validate file and when it was started it
downloaded the Activation File and when it went to "install file" it failed. "error information 9x80240016"I just bought this and the large company that sold it reinstalled Windows 7 Home Premium using an OEM file to clean the disk. I don't want to have a problem later and thought I should revert to the correct code. I am a little gun shy about the "slui 3" method. May try anyway before I give the company positive feedback. It is possible that they have a bulk license since they sell so many used computers and the "new" product code is probably OK.
UPDATE! You deserve extra ponts.
THANK YOU! I spent several hours at Microsoft trying to solve it and you did if for me in a minute. It was SO EASY and it was self validating. The Activation File would still not install but now I don't care. I use Belarc Advisor to keep track of all my serials and now Windows 7 matches my computer sticker.
Thanks,
Don
Tuesday, June 4, 2013 12:51 AM