I have installed Vista and have been advised by Vista to install KB941649. When I go to the MS link and try to download the first thing I'm asked to do is Validate. I click on Validate and it closes IE (all windows and all sessions) then relaunches IE. It has also been happening trying to post to any MS forum/help site. I have been trying for three days to post to this forum and only this morning does it seem to be working....we shall see. I aslo installed Netscape when I encountered this problem and it also crashes when I try to use it to run the validation check.
From MGAdiag
Diagnostic Report (1.7.0062.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: 0x0
Cached Validation Code: 0x0
Windows Product Key: *****-*****-886K8-8TFHH-W83B3
Windows Product Key Hash: dNmy9qAtM4bRWhd/TQxsjhj/0OE=
Windows Product ID: 89578-OEM-7318216-79084
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.0.6000.2.00010300.0.0.003
CSVLK Server: N/A
CSVLK PID: N/A
ID: {29317C93-819D-49B8-B3C3-F6E48D2AC2B9}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: N/A, hr = 0x80096010
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_gdr.070627-1500
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
Grace Flag: 0x0
Commit: N/A, hr = 0xc004f012
Reboot Flag: 0x0
ThreatID(s): N/A, hr = 0xc004f012
Wgaer.exe Version: N/A, hr = 0x80070002
Wgaer.exe Signed By: N/A, hr = 0x80070002
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2968-80070002
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{29317C93-819D-49B8-B3C3-F6E48D2AC2B9}</UGUID><Version>1.7.0062.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-W83B3</PKey><PID>89578-OEM-7318216-79084</PID><PIDType>3</PIDType><SID>S-1-5-21-326895379-969892724-3253796325</SID><SYSTEM><Manufacturer>Compaq Presario 061</Manufacturer><Model>RE473AA-ABA SR2020NX NA680</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 3.00</Version><SMBIOSVersion major="2" minor="4"/><Date>20060630000000.000000+000</Date></BIOS><HWID>11313507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Thanks for your help....if this gets posted that is....:-)
Chris
