windows RRS feed

  • Question

  • i been on my computer since 800 and now i dfinally its on the site and i cant download because of the screw up of the peoples that i dont even know but im a victim now of windows im so mad all these hours i have school work to do.
    Wednesday, November 4, 2009 9:17 AM


All replies

  • Hello cameron stabile,

      In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link
    http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.


    If you do not have access to the Start Button:

    1)    Login to Vista and click the option that brings up Internet Explorer.

    2)    Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3)    A window will come up asking if you want to “Run” or “Save”, Select “Run”

    4)    When the program runs, click the “Continue” button, then click the “Copy” button.

    5)    Return to this thread http://social.microsoft.com/Forums/en-US/genuinevista/thread/cd936c07-089b-454b-8547-c577d3a878a1.

    6)    In a reply post, paste the Diagnostic Report.

    Thank you,
    Darin MS

    Wednesday, November 4, 2009 6:23 PM
  • No reply from original poster

    Question is assumed to be answered.

    Darin MS
    Monday, November 9, 2009 9:51 PM