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part of product key worn off RRS feed

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    Due to a virus i have to reinstall windows xp home. the sticker with the product key is located on the bottom of my laptop and from use part of it is worn away. 19 of the 25 keys are visible as well as the barcode and a 14 digit number below it. is there a way to retrieve this key or receive a new one?
    Tuesday, June 16, 2009 7:34 PM

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    Hello Planarlore,

    Thank you for visiting us today. Curious is this system a laptop? If so you should have been given a Recovery Media disc @ the time of purchase. This will allow you to perform a complete reinstallation without needing the PK located @ the bottom of your laptop. Should you not have the original Recovery Media please contact your laptops technical support and request them to send you one.


    Thank you,


    Stephen
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Proposed as answer by Stephen Holm Tuesday, June 16, 2009 11:52 PM
    • Marked as answer by Darin Smith MS Wednesday, July 1, 2009 6:48 PM
    Tuesday, June 16, 2009 11:49 PM

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    Hello Planarlore,

    Thank you for visiting us today. Curious is this system a laptop? If so you should have been given a Recovery Media disc @ the time of purchase. This will allow you to perform a complete reinstallation without needing the PK located @ the bottom of your laptop. Should you not have the original Recovery Media please contact your laptops technical support and request them to send you one.


    Thank you,


    Stephen
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Proposed as answer by Stephen Holm Tuesday, June 16, 2009 11:52 PM
    • Marked as answer by Darin Smith MS Wednesday, July 1, 2009 6:48 PM
    Tuesday, June 16, 2009 11:49 PM
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    hey Stephen just for your all knowing information Not all laptops come with a restore disk and that stupid restore partition they put on the darn things can be attact by a virus, also if it is a dell laptop unless you specifically request a restore disk set you wont get one
    Monday, November 16, 2009 4:11 PM