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    I have always been able to get updates with not problem.

    However, today I get the message 'Validation Incomplete - Product Key Inaccessible'.

    The software I have is Windows XP Pro.  I have both the manual, disks and the sticker with the disk code on.  So why am I getting this message.


    Saturday, May 2, 2009 10:06 AM

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    Good Morning Mondejar,

    Thank you for visiting the Windows Genuine Advantage (WGA) program forum. In an effort to focus more attention on your particular situation, I am going to split your post into a new thread.  Splitting threads are done to mitigate confusion caused by more than one posting about similar   topics, allowing us to focus on each customer individually.  You can also re-post your question in a new thread of your own. Use the following link:

     http://forums.microsoft.com/Genuine/ShowForum.aspx?ForumID=442&SiteID=25

    Thank you for visiting the Windows Genuine Advantage (WGA) program forum.


    Stephen

    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Marked as answer by Stephen Holm Monday, May 11, 2009 5:32 PM
    Monday, May 4, 2009 4:37 PM