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subscription to one care RRS feed

  • Question

  • On april 13, 2008 my credit card was charged for a one year subscription.  Yet, I receive a message I only have 84 days remaining

    Sunday, May 25, 2008 11:12 PM

Answers

  • Go to Member Accounts - http://onecare.live.com/standard/en-us/members/default.htm use the link to "view or update your account or billing information" and verify your subscription expires in April 2009. If this is correct check that your computer date and time are set correctly. If you are using the One care 90 day trial, open One Care, select "Subscribe" follow the prompts and when asked to enter a Live ID, use the Live ID and password used to purchase the One Care subscription and One care will activate.

     

    Monday, May 26, 2008 4:00 PM
    Moderator