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need ome help windows could not activate key or something RRS feed

  • Question

  • it comes up as genuine when i check it as im able to download security essentials but it keeps popping up every now and then saying it couldn't activate not sure why i done a new install of 64 bit over my 32 bit so i could use the max ram in my computer any help would be great if all else fails then ill probably have to ring the number to see if i can get a new key or something

    i have got a new comp this year and installed 32 bit on it but i think that because i have a habit of reformatting my computer every so many months and re-installing it may think its being used on other comps besides this one ?  

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-22V6D-796HX-X2J8R
    Windows Product Key Hash: CiSs2oSoHd82k9rRbtMJsqfm28g=
    Windows Product ID: 00359-112-4460331-85223
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {2A5BADF2-6483-4FB9-994D-8FCB7DA891F4}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.111118-2330
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2A5BADF2-6483-4FB9-994D-8FCB7DA891F4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-X2J8R</PKey><PID>00359-112-4460331-85223</PID><PIDType>5</PIDType><SID>S-1-5-21-2751553489-3541048883-3535427846</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2103</Version><SMBIOSVersion major="2" minor="6"/><Date>20111130000000.000000+000</Date></BIOS><HWID>DDBA3607018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-112-446033-00-2057-7600.0000-0782012
    Installation ID: 015616564861556102387545505656411296814194720923594331
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: X2J8R
    License Status: Initial grace period
    Time remaining: 36660 minute(s) (25 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 23/03/2012 10:49:34 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:23:2012 10:33
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAEAAQABAAEAAQADAAAAAwABAAEAHKLgTl4wIM1aAJgXJJG84hXx2c5SYiTGOL8ucw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            ALASKA        A M I
      FACP            ALASKA        A M I
      HPET            ALASKA        A M I
      MCFG            ALASKA        A M I
      SSDT            AMICPU        PROC

    Friday, March 23, 2012 10:54 AM

Answers

  • "gbaromman" wrote in message news:cddf5f86-0de8-44df-b92c-6fefffeab9b3...

    it comes up as genuine when i check it as im able to download security essentials but it keeps popping up every now and then saying it couldn't activate not sure why i done a new install of 64 bit over my 32 bit so i could use the max ram in my computer any help would be great if all else fails then ill probably have to ring the number to see if i can get a new key or something

    i have got a new comp this year and installed 32 bit on it but i think that because i have a habit of reformatting my computer every so many months and re-installing it may think its being used on other comps besides this one ?  

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-22V6D-796HX-X2J8R
    Windows Product Key Hash: CiSs2oSoHd82k9rRbtMJsqfm28g=
    Windows Product ID: 00359-112-4460331-85223
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003


    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe


    Other data-->
    SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2103</Version><SMBIOSVersion major="2" minor="6"/><Date>20111130000000.000000+000</Date></BIOS


    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Partial Product Key: X2J8R
    License Status: Initial grace period
    Time remaining: 36660 minute(s) (25 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 23/03/2012 10:49:34 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:23:2012 10:33


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table


    You need to use Telephone activation after changing hte bitness of an install - as far as MS is concerned, it's a new computer.
     
    telephone activation (operator calls)
    Click on the Start button
    in the Search box, type
    SLUI 4
    and hit the Enter key
    follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, March 23, 2012 11:44 AM
    Moderator