locked
Is my Windows 7 Genuine?? RRS feed

  • Question

  • I bought this computer second hand about three or four months ago. Today it appears that my Windows isn't genuine. This is my Microsoft Genuine Diagnostic tool report. Quick note: I may answer my own question here but the windows product key here isn't the one my case. I tried to change it but it says it's not a valid product key. Did someone put that there for show, just to catch me out?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
    Windows Product ID: 00426-OEM-8992662-00400
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {6E696F9E-CCE1-4DB6-ABD3-D349B87F6261}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.140303-2144
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: N/A, hr=0x80070002
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6E696F9E-CCE1-4DB6-ABD3-D349B87F6261}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-3243636276-3198055599-1821496321</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>OptiPlex 745                 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>2.6.4 </Version><SMBIOSVersion major="2" minor="3"/><Date>20100301000000.000000+000</Date></BIOS><HWID>6F483207018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>B8K    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600400-02-2057-7601.0000-2692014
    Installation ID: 019661334561538855649473445415791224816104063574374584
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: P4K27
    License Status: Notification
    Notification Reason: 0xC004F063.
    Remaining Windows rearm count: 2
    Trusted time: 21/10/2014 21:07:53

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 10:21:2014 20:53
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEAAwABAAEAAAADAAAAAQABAAEA6GECbmRyLvdOa7aG3t9kmmI9Qj2LysKvzDE=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    B8K   
      FACP   DELL    B8K   
      HPET   DELL    B8K   
      BOOT   DELL    B8K   
      MCFG   DELL    B8K   
      SSDT   DELL  st_ex
      ASF!   DELL    B8K   
      SLIC   DELL    B8K

    Thanks very much.

    Tuesday, October 21, 2014 8:29 PM

Answers

  • The machine here appears to be licensed for Windows Vista, rather than Windows 7.

    For what version and edition of Windows is the COA sticker on the case (or inside the battery compartment) valid?

    Windows Keys are ONLY valid for one version/edition of Windows, so a Windows Vista Home Premium Key will not activate  Windows 7 Ultimate (which is what's installed here).


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, October 22, 2014 7:27 AM
    Moderator

All replies

  • The installed copy of Windows 7 Ultimate is counterfeit.  You will need to format your hard drive and reinstall the original Windows 7 operating system it originally shipped with.  Please see:  How to perform a Dell Windows 7 recovery

    Carey Frisch

    Wednesday, October 22, 2014 6:54 AM
    Moderator
  • The machine here appears to be licensed for Windows Vista, rather than Windows 7.

    For what version and edition of Windows is the COA sticker on the case (or inside the battery compartment) valid?

    Windows Keys are ONLY valid for one version/edition of Windows, so a Windows Vista Home Premium Key will not activate  Windows 7 Ultimate (which is what's installed here).


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, October 22, 2014 7:27 AM
    Moderator
  • Thanks for the replies. The sticker says Windows XP Professional (if that's what you're asking). Now knowing the windows 7 is counterfeit, how do I go about reverting back to Windows Vista? Or is that at all possible, without a installation disk?
    Wednesday, October 22, 2014 6:56 PM
  • One cannot "revert" back to Windows Vista from Windows 7.  You'll need to purchase a genuine edition of Windows 7 and perform a "clean install".

    Carey Frisch

    Thursday, October 23, 2014 2:42 AM
    Moderator
  • To go back to the original licensed OS (XP in this case) you'd need to do a clean install using legitimate media and Key.

    If you want to keep Windows 7 Ultimate then you'd have to purchase a license (probably an OEM System Builder one, since MS stopped selling retail and upgrade ones some time ago) and either swap the Key in, or do a repair install.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, October 23, 2014 6:08 AM
    Moderator