Vista eligibility RRS feed

  • Question

  • I had  Vista Ultimate PC built, but I recently moved so I don't have internet connected. I downloaded the MGA program from my laptop and ran it on the Vista PC. Saved the resulting information and have copied it here. I had to activate Vista over the phone since it is not connected to the internet. Report following:



    Diagnostic Report (1.7.0012.0):


    WGA Data-->

    Validation Status: Validation Control not Installed

    Detailed Status: 0x1

    Windows Product Key: *****-*****-RT9RJ-HXM7G-2CQD3

    Windows Product Key Hash: fg07j4GLY0crSQf9qbGynoIRWbM=

    Windows Product ID: 89580-OEM-7347662-82226

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 6.0.6000.2.00010100.0.0.001

    ID: ec2f64f9-5794-4c1a-9d91-609927396512

    Is Admin: No

    AutoDial: No

    Registry: 0x0

    WGA Version: Failed to retrieve file version. - 0x80070006

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows Vista (TM) Ultimate

    Architecture: 0x00000000

    Build lab: 6000.vista_rtm.061101-2205

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A


    Notifications Data-->

    Cached Result: N/A

    File Exists: No

    Version: N/A

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002


    OGA Data-->

    Office Status: 101 Not Activated

    OGA Version: Failed to retrieve file version. - 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: FCEE394C-3178-80070002_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002_E2AD56EA-344-8009_E2AD56EA-345-2ee7_16E0B333-57-80004005_B4D0AA8B-910-80004005_3E121E02-555-80004005_3E121E02-277-80004005


    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)

    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed


    File Scan Data-->


    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>ec2f64f9-5794-4c1a-9d91-609927396512</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><PKey>*****-*****-*****-*****-2CQD3</PKey><PID>89580-OEM-7347662-82226</PID><PIDType>3</PIDType><SID>S-1-5-21-2156099639-3445261103-1960576437</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>122-CK-NF68</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="4"/><Date>20070309000000.000000+000</Date></BIOS><HWID>8E303507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>              <Software><Office><Result>101</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>6D8C10DF1E159A</Val><Hash>0n55Fy9JHQUKUguTQelvq6Ep0oE=</Hash><Pid>70145-717-0945944-57835</Pid><PidType>1</PidType></Product><Product GUID="{91170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office FrontPage 2003</Name><Ver>11</Ver><Val>32132D11669559A</Val><Hash>5ua4ZAXot0NOqs7syxhX+VQOwLA=</Hash><Pid>72079-717-3089796-55332</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 


    Hopefully this information is what you need. Payed quite a bit for my PC and would love to take advantage of your offer. (who wouldn't) Thanks
    Friday, May 18, 2007 8:32 PM


  • Hi Nathan,

    I have contacted you via e-mail. Please let me know if you do not receive my message.


    Thank you,


    Thursday, May 31, 2007 4:59 PM

All replies

  • Dear Nathan,

    We are going to need to talk with you about your specific issue, but it would be cumbersome to do so over the Forum.


    Would you please go to https://support.microsoft.com/oas/default.aspx?c1=509&gprid=9860 and create a Support Incident. Afterward, post the Incident Number here in this thread. We will then contact you directly.


    Thank you,


    Monday, May 21, 2007 10:55 PM
  • support # is 1036034795
    Wednesday, May 23, 2007 10:34 PM
  • I found this support code in an email. Maybe this is the # you were looking for.


    Friday, May 25, 2007 6:43 PM
  • Hi Nathan,

    I have contacted you via e-mail. Please let me know if you do not receive my message.


    Thank you,


    Thursday, May 31, 2007 4:59 PM