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I can't access the MCP Member Site RRS feed

  • Question

  • Hello Every Body,

    I took my first exam in microsoft "70-480" in 03-september-2014 and I passed , today I received an email from "mswwprog@microsoft.com" to access my account but this email just told me (MC ID), but there is no information about

    "access code",

    ok, I opened this link https://mcp.microsoft.com/Authenticate/Home/ResetCode

    to get my "access code",but after I pressed "submit information" , it give me

    "We were unable to send your access code. Please try again later."

    I try on "IE,Firefox,chrome", unfortunately  I can't access  the MCP Member Site ,and I can't see my certificate and result exam

    :(((

    what should I do ???

    Friday, September 5, 2014 11:04 AM

Answers

  • I contact with Microsoft by Telephone and the officer directly send me email for my (MC ID) & (access code)

    thanks so much Microsoft really I appreciate it.

    this is contact info:

    Microsoft Certification Program (MCP)

    Telephone: (800) 636-7544
    Monday through Friday: 6:30 A.M.‒5:30 P.M. Pacific Time

    Email: MCPHelp@microsoft.com
    Response within two business days

    Fax: (661) 793-6555

    Friday, September 5, 2014 2:50 PM

All replies

  • Please follow the instruction in the help page.

    If not resolved send an e-mail to support.

    https://www.microsoft.com/learning/en-us/help.aspx#fbid=UPB2m-WsqYW

    Also leave some time to avoid any cache issue and try for the new code.


    Cheers, Senthilraj

    Friday, September 5, 2014 12:38 PM
  • I contact with Microsoft by Telephone and the officer directly send me email for my (MC ID) & (access code)

    thanks so much Microsoft really I appreciate it.

    this is contact info:

    Microsoft Certification Program (MCP)

    Telephone: (800) 636-7544
    Monday through Friday: 6:30 A.M.‒5:30 P.M. Pacific Time

    Email: MCPHelp@microsoft.com
    Response within two business days

    Fax: (661) 793-6555

    Friday, September 5, 2014 2:50 PM