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Windows 7 Build 7601 Saying its not genuine, report attached. RRS feed

  • Question

  • I got this copy of Windows 7 Professional 32 Bit w/ SP1 from my school through the MSDNA program about 2 years ago, and used it fine for a couple years, but I recently had to reformat.  After I reinstalled, windows now says its not genuine, and when I try to retype the product key that I was using before, it says invalid product code.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-WXJXP-Q9MB4-BGV4X
    Windows Product Key Hash: Drkx6vTZrK5vpIOknHla9Jom5+U=
    Windows Product ID: 00371-841-8386316-85412
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {96F29810-2A07-4E1A-96C6-11D01F2AF8B3}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\DENNIS2\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{96F29810-2A07-4E1A-96C6-11D01F2AF8B3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BGV4X</PKey><PID>00371-841-8386316-85412</PID><PIDType>5</PIDType><SID>S-1-5-21-1658215441-2300495269-3838300363</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>GA-880GA-UD3H</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>FF</Version><SMBIOSVersion major="2" minor="4"/><Date>20110307000000.000000+000</Date></BIOS><HWID>82D63007018400FA</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-841-838631-00-4105-7601.0000-2192012
    Installation ID: 020085867925816976336975275883037604798913308960862114
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: BGV4X
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 4
    Trusted time: 06/08/2012 9:16:16 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C532
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 8:6:2012 21:07
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEABgABAAEAAAACAAAAAQABAAEA6GGY/iqNwo9U8hAzCIXc39wVAl3uWaR7WJpsjY4u

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC GBT   GBTUACPI
      FACP GBT   GBTUACPI
      HPET GBT   GBTUACPI
      MCFG GBT   GBTUACPI
      SSDT PTLTD POWERNOW
      MATS GBT  
      TAMG GBT   GBT   B0

    Thanks,

    Dennis

    Tuesday, August 7, 2012 4:22 AM

Answers

  • License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).

    you will have to activate by phone:

    How to activate Windows 7 manually (activate by phone)

    1) Click Start, and in the Search box type:   slui.exe  4

    2) Next press the 'ENTER' key

    3) Select your 'Country' from the list.

    4) Choose the 'Phone Activation' option.

    5) Stay on the phone (do not respond to any of the automated prompts) and wait for a person to help you with activation.

    6) Explain your problem clearly to the support person.

    Tuesday, August 7, 2012 4:41 AM
    Answerer

All replies

  • License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).

    you will have to activate by phone:

    How to activate Windows 7 manually (activate by phone)

    1) Click Start, and in the Search box type:   slui.exe  4

    2) Next press the 'ENTER' key

    3) Select your 'Country' from the list.

    4) Choose the 'Phone Activation' option.

    5) Stay on the phone (do not respond to any of the automated prompts) and wait for a person to help you with activation.

    6) Explain your problem clearly to the support person.

    Tuesday, August 7, 2012 4:41 AM
    Answerer
  • Please check with your MSDNA program administrator.  The program may permit only one installation.  Reformatting and reinstalling on the same key may not be permitted.

    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 8GB ram.

    Wednesday, August 8, 2012 2:49 PM
    Answerer