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    I have recently installed windows 7 and the started getting this error when synctoy tried to back up-Exception during run: Error HRESULT E_FAIL has been returned from a call to a COM component.
    I upgraded to 2.1 and it still gives the error!

    Any ideas?

    Tuesday, February 9, 2010 2:07 PM

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    Hi -

    Can you check that you have the Microsoft Sync Framework 2.0 and Microsoft Sync Framework Services 2.0 installed? Also, maybe there is an incompatability between x86 and x64 versions.

    If you find the Framework above installed - then manually uninstall it and SyncToy 2.1 . Run the SyncToy 2.1 install all over again ( and this time you will see it telling you that it needs to install the Framework as well).

    Thanks
    Deepa
    Deepa ( Microsoft Sync Framework)
    Tuesday, February 9, 2010 8:12 PM
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    Thanks for that!

    I have removed synctoy 2.1 and framework etc and reinstalled but get the same message!
    Wednesday, February 10, 2010 5:20 PM
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    Can you check what framework was installed on your box? is it installed with syncToy package ?

    thanks
    Yunwen
    This posting is provided "AS IS" with no warranties, and confers no rights.
    Saturday, February 13, 2010 5:21 PM