Course 4326: lab does not launch / VMRC not installed RRS feed

  • Question

  • I'm trying "Course 4326: An Introduction to Transact-SQL in Microsoft SQL Server 2008 (Retired)" using Windows XP SP3, IE 8. This course includes a lab. The lab does not launch. I get the black screen that says the lab is launching and then the following site is displayed


    It says "To launch this lab, the Virtual Machine Remote Control (VMRC) Advanced ActiveX Control must be installed on your computer." But there's no yellow bar at the top of the Internet Explorer window to install this control. Are there any known issues with IE 8? Is there any other way to install the Virtual Machine Remote Control (VMRC) Advanced ActiveX Control?

    Thanks in advance.

    Thursday, October 22, 2009 3:13 PM

All replies

  • Dear Markus,

                           Can you please send your issue details at learnmgr@microsoft.com with the following details?

    -First Name

    -Last Name

    -Live ID you used to login to E-Learning

    -16 Digit Hex PUID

    16 Digit Hex PUID –

    o  Go to the following site:  _https://account.live.com/SummaryPage.aspx

    o  Sign-in to Windows Live.

    o  Click on Account Summary (in the left nav)

    o  Click on Registered Information (Above Password Reset Information)

    o  This will open up to your profile data. 

    o  Scroll all the way down to the bottom and you will see the words: Unique ID: [16 digit HexPUID]

    o  Copy that 16 digit number paste it into this email.


    -Course Name and Number you are referring to.

    -URL where error/issue encountered.

    -Screenshot of the error if you can get.

    -Detailed description of the problem.

    -Phone number we can reach you at.

    -Country you are located in.



    Thanks, Prakash Waghwani Microsoft E-Learning Support Team
    Thursday, October 22, 2009 5:15 PM