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CRM 2013 - If a team owns a contact, does the contact sync to all team member's phones? RRS feed

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    You can configure that in the CRM Outlook plugin. By default, I believe it only does Contacts that are owned by the individual. This is configurable.

    I wrote this a while back on how to sync up any contact you want, but you could take the core of it to sync up Team-owned Contacts: http://waynescrm.wordpress.com/2013/05/14/how-to-sync-arbitrary-contacts-from-crm-2011-to-outlook/

    The postings on this site are solely my own and do not represent or constitute Hitachi Solutions' positions, views, strategies or opinions.

    Tuesday, January 21, 2014 8:48 PM
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    I was hopeful something changed in CRM 2013 and it did it by default now. Oh well. :) Thanks for the link; that's a good workaround.
    Tuesday, January 21, 2014 8:57 PM