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Windows 7 Not Genuine...MGA diagnostic states invalid code... RRS feed

  • Question

  • I ran the MGA diagnostic tool and here are the results:

    Diagnostic Report (1.9.0019.0):

    -----------------------------------------

    WGA Data-->

    Validation Status: Invalid License

    Validation Code: 50

     

    Cached Validation Code: 0xc004c4ab

    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27

    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=

    Windows Product ID: 00426-OEM-8992662-00400

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010100.1.0.001

    ID: {45F28EF4-A882-471F-B3FE-E0A191E7562F}(1)

    Is Admin: Yes

    TestCab: 0x0

    WGA Version: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Ultimate

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.110622-1506

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    WGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{45F28EF4-A882-471F-B3FE-E0A191E7562F}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-3092373313-3441147633-2644056835</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1804   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100823000000.000000+000</Date></BIOS><HWID>31093207018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, Ultimate edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00426-00178-926-600400-02-1033-7600.0000-1852011

    Installation ID: 016814494053808830772210204546226031160823593480689966

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: P4K27

    License Status: Notification

    Notification Reason: 0xC004F200 (non-genuine).

    Remaining Windows rearm count: 4

    Trusted time: 12/1/2011 3:01:45 PM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4AB

    HealthStatus: PASS

    Event Time Stamp: 12:1:2011 14:37

    WAT Activex: Registered

    WAT Admin Service: Registered

     

    HWID Data-->

    HWID Hash Current: MAAAAAEAAgABAAEAAQACAAAAAQABAAEA6GEYgnaPIhWSAMyPiM/eWWI9iO8iG0Ia

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC 082310 APIC1448

      FACP 082310 FACP1448

      SRAT AMD   FAM_F_10

      HPET 082310 OEMHPET0

      MCFG 082310 OEMMCFG 

      OEMB 082310 OEMB1448

      SLIC DELL   QA09   

     

    Can someone please tell me what all of this means exactly and if my copy of Windows really is invalid/counterfeit, etc. (I purchased a computer from a local computer shop, they build/rebuild computers and sell them. I was told the copy of Windows was authentic but was not given a copy when I purchased the computer. If this copy of Windows really is not authentic, I will go out and buy a real copy and install it but before I just do that, I wanted to double check here first).

    Thursday, December 1, 2011 11:19 PM

Answers

  • Yep. you were scammed.

    You have a Dell OEM SLP key on a retail motherboard. Your install was done using a hackers loader program (bios emulator)

     

    You will have to purchase and install a genuine windows.

    • Marked as answer by Darin Smith MS Saturday, December 3, 2011 12:10 AM
    Friday, December 2, 2011 1:09 AM
    Answerer

All replies

  • You have used an obsolete version of the MGADiag Tool (1.9.0019.0).  Please use the current one (1.9.0027.0).

    http://go.microsoft.com/fwlink/?linkid=52012

    FWIW the shop appears to have used an unauthorized Dell copy of Windows.  The type of license they used

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    is only available to large manufacturers and is only used to install Windows at the factory when the computer is first built.  No computer shop has the licensing or technology necessary to install royalty software like OEM SLP Windows.  Even if they were authorized by the manufacturer to make warranty repairs.

    That is why it is important to run the latest copy of the tool.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Friday, December 2, 2011 12:13 AM
    Answerer
  • Sorry about that. I wasn't aware the MGA Diag I used was not the current one. I have run the current one and here is the results:

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4ab

    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27

    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=

    Windows Product ID: 00426-OEM-8992662-00400

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010100.1.0.001

    ID: {45F28EF4-A882-471F-B3FE-E0A191E7562F}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Ultimate

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.110622-1506

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{45F28EF4-A882-471F-B3FE-E0A191E7562F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-3092373313-3441147633-2644056835</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1804   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100823000000.000000+000</Date></BIOS><HWID>31093207018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, Ultimate edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00426-00178-926-600400-02-1033-7600.0000-1852011

    Installation ID: 016814494053808830772210204546226031160823593480689966

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: P4K27

    License Status: Notification

    Notification Reason: 0xC004F200 (non-genuine).

    Remaining Windows rearm count: 4

    Trusted time: 12/1/2011 4:35:10 PM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4AB

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 12:1:2011 14:37

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: MAAAAAEAAgABAAEAAQACAAAAAQABAAEA6GEYgnaPIhWSAMyPiM/eWWI9iO8iG0Ia

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC 082310 APIC1448

      FACP 082310 FACP1448

      SRAT AMD   FAM_F_10

      HPET 082310 OEMHPET0

      MCFG 082310 OEMMCFG 

      OEMB 082310 OEMB1448

      SLIC DELL   QA09   

     

     

    Friday, December 2, 2011 12:38 AM
  • Yep. you were scammed.

    You have a Dell OEM SLP key on a retail motherboard. Your install was done using a hackers loader program (bios emulator)

     

    You will have to purchase and install a genuine windows.

    • Marked as answer by Darin Smith MS Saturday, December 3, 2011 12:10 AM
    Friday, December 2, 2011 1:09 AM
    Answerer
  • Yikes. That is awful. If I may ask, how do you know specifically that it was installed using a hackers loader program? I have no problem purchasing and installing a genuine copy of Windows. Another quick question, would this: http://www.newegg.com/Product/Product.aspx?Item=N82E16832116986   be okay to install on my computer? Or do I need the non OEM, full version? Also, the key I have is supposed to be for Windows 7 Ultimate, do I need to get Windows 7 Ultimate or can I get one of the other versions of Windows 7 and use it since I have to re-install Windows anyhow? And I just thought of another question. I have Windows XP disks, actual genuine Windows, how hard is it to upgrade from Windows XP to Windows 7 if I were to install Windows XP on it for now until I purchased a legitimate copy of  Windows 7? I'm curious as I really don't like using the copy of Windows 7 knowing what I know now and would like to get rid of it asap but all I have is Windows XP so if it's not too difficult to upgrade from XP to 7 then I'll just do that so that I can stop using this version of 7 but if it is difficult I'll just buy a regular copy of Windows 7 instead of an upgrade copy.

     


    • Edited by RaevinLeigh Friday, December 2, 2011 1:34 AM
    Friday, December 2, 2011 1:24 AM
  • Cached Online Validation Code: 0xc004c4ab

     

    This is the code for an activation exploit (hackers loader program.) 

     

    An OEM license is for system builders who sell computers to a third party.

     

    If your xp license is a full retail license then you could install it and use an upgrade license. Be sure you understand the terms and conditions.

    You do not have to purchase ultimate. Home premium meets most people's needs.

    Friday, December 2, 2011 1:46 AM
    Answerer
  •  how do you know specifically that it was installed using a hackers loader program?

    By the entry in the report,

    SLIC DELL  QA09

    This entry says that there is a Dell code in the BIOS on the motherboard.  How can that be true since the motherboard is not from Dell?  Therefore a hacker tool called a "loader" created a file that simulates the BIOS flag in order to fool the activation scheme.

     would this: http://www.newegg.com/Product/Product.aspx?Item=N82E16832116986 be okay to install on my computer?

    No.  An OEM System Builder pack is only licensed to system builders who are building computers for sale to customers.  End users may not use the SB pack for their own computer.  The correct license for an end user is retail.  As the SB license states,

    2. Authorized Distribution and Acceptance. To distribute the Software or Hardware in this Pack, you must be a System Builder and accept this license. “System Builder” means an original equipment manufacturer, an assembler, a refurbisher, or a software pre-installer that sells the Customer System(s) to a third party. 

    do I need to get Windows 7 Ultimate or can I get one of the other versions of Windows 7?

    You have to completely reinstall so its your choice.  I recommend Professional, not Ultimate.  Ultimate goes out of support at the end of 2014.  Professional remains in support until 2020.  The only things Ultimate offers over Professional is multi-language support and Bitlocker.  If you don't need those two things then save a little money and get five years more support into the bargain.

    XP cannot be directly upgraded to Windows 7.  XP can qualify you for a Windows 7 upgrade licence but a custom installation of Windows 7 is still required.   The upgrade option will be greyed out when you start the Windows 7 installer. One catch is that your copy of XP must be a full retail copy or the OEM copy that originally shipped with the computer.  An upgrade copy of XP won't work.  An OEM copy from another computer won't qualify either.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Friday, December 2, 2011 1:53 AM
    Answerer
  • Although Home Premium is not scheduled for extended support and Professional is.  That extends the life by five years.  Also, someone with XP software may want to use XP Mode, which requires at least Professional.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Friday, December 2, 2011 2:04 AM
    Answerer
  • Oh okay, I understand now how you figured that it was installed via a hacker loader program.

    I also understand the difference between OEM and full retail version and know not to get the OEM version.

    I don't quite understand the upgrading from XP to 7 and the "the upgrade option will be greyed out". If it's greyed out, then how do you upgrade from XP to 7? I have 2 copies of XP, one is a copy of Windows XP Home and one is Windows XP Professional. Both are full retail versions and not OEM or upgrade copies, as far as I know since the computer XP was used on is one that was built for me years ago.

    Is Windows 7 Home Premium good? When does it go out of support? I compared the 3 versions of Windows 7 and I don't really need all the stuff that Professional and Ultimate have.

    Friday, December 2, 2011 2:10 AM
  • You can use an upgrade license but you cannot perform an upgrade procedure.  Windows 7 Setup will accept XP as qualifying for upgrade pricing but require you to perform a custom installation.  It really is no different than trying to go from Windows 2000 to XP Home in the old days.  XP Setup would read and accept the Windows 2000 cd but Setup could not be used from the desktop.  Instead the compuer had to be booted with the XP cd.  Upgrade was never available when XP was installed by booting the computer.  However, users could directly upgrade from Windows 2000 to XP Professional from the desktop.  It has to do with functionalities available in the earlier edition (Windows 2000) that were not available one newer one (XP Home) but were available in the other (XP Pro).

    All retail Windows 7 editions except Professional go out of support at the end of 2014.  Of the retail editions, only Professional is scheduled for an additonal five years of support.

    For your purposes it makes no difference whether you use XP Home or Pro to qualify for upgrade pricing as long as the one you use is not in use on another computer.  However, you must then retire the one you do use.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Friday, December 2, 2011 3:02 AM
    Answerer