Hello there,
We have a customer that is running CRM 4.0 (Update Rollup 7). The users are having intermiten performance issues. When I check the event viewer in the app server I can see the warnings below logged every few minutes:
Event Type: Warning
Event Source: ASP.NET 2.0.50727.0
Event Category: Web Event
Event ID: 1309
Date: 15/12/2009
Time: 12:59:20
User: N/A
Computer: 186308-APP2
Description:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 15/12/2009 12:59:20
Event time (UTC): 15/12/2009 12:59:20
Event ID: eb4b8929216e4910bac4fa3265c06b4f
Event sequence: 13984
Event occurrence: 1
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/2/ROOT-1-129053349587047308
Trust level: Full
Application Virtual Path: /
Application Path: C:\Program Files\Microsoft Dynamics CRM\CRMWeb\
Machine name: 186308-APP2
Process information:
Process ID: 5436
Process name: w3wp.exe
Account name: NT AUTHORITY\NETWORK SERVICE
Exception information:
Exception type: TargetInvocationException
Exception message: Exception has been thrown by the target of an invocation.
Request information:
Request URL: http://186308-app2:5555/TestCompany/sfa/invoice/edit.aspx?id={08B3387F-15B7-DE11-8302-005056C00008}
Request path: /TestCompany/sfa/invoice/edit.aspx
User host address: 192.168.100.58
User: TESTCOMPANY\Marie.Dillon
Is authenticated: True
Authentication Type: Negotiate
Thread account name: NT AUTHORITY\NETWORK SERVICE
Thread information:
Thread ID: 5
Thread account name: NT AUTHORITY\NETWORK SERVICE
Is impersonating: False
Stack trace: at System.RuntimeMethodHandle._InvokeMethodFast(Object target, Object[] arguments, SignatureStruct& sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)
at System.RuntimeMethodHandle.InvokeMethodFast(Object target, Object[] arguments, Signature sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean skipVisibilityChecks)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at System.Web.Services.Protocols.LogicalMethodInfo.Invoke(Object target, Object[] values)
at Microsoft.Crm.Extensibility.InternalOperationPlugin.Execute(IPluginExecutionContext context)
at Microsoft.Crm.Extensibility.PluginStep.Execute(PipelineExecutionContext context)
at Microsoft.Crm.Extensibility.Pipeline.Execute(PipelineExecutionContext context)
at Microsoft.Crm.Extensibility.MessageProcessor.Execute(PipelineExecutionContext context)
at Microsoft.Crm.Extensibility.InternalMessageDispatcher.Execute(PipelineExecutionContext context)
at Microsoft.Crm.Extensibility.ExternalMessageDispatcher.Execute(String messageName, Int32 primaryObjectTypeCode, Int32 secondaryObjectTypeCode, PropertyBag fields, CorrelationToken correlationToken, CallerOriginToken originToken, UserAuth userAuth, Guid callerId)
at Microsoft.Crm.Sdk.RequestBase.Process(Int32 primaryObjectTypeCode, Int32 secondaryObjectTypeCode, CorrelationToken correlationToken, CallerOriginToken originToken, UserAuth userAuth, Guid callerId)
at Microsoft.Crm.Sdk.RequestBase.Process(CorrelationToken correlationToken, CallerOriginToken originToken, UserAuth userAuth, Guid callerId)
at Microsoft.Crm.Sdk.CrmServiceInternal.Execute(RequestBase request, CorrelationToken correlationToken, CallerOriginToken originToken, UserAuth userAuth, Guid callerId)
at Microsoft.Crm.Sdk.InProcessCrmService.Execute(Object request)
at Microsoft.Crm.Application.Platform.ServiceCommands.PlatformCommand.ExecuteInternal()
at Microsoft.Crm.Application.Platform.Invoice.Cancel(Int32 newStatus)
at Microsoft.Crm.Web.SFA.InvoiceDetailPage.CloseInvoice(Object sender, DataEventArgs e)
at Microsoft.Crm.Application.Forms.DataEventProcessor.Raise(FormEventId eventId, FormState state, IUser user, String objectId, Entity entity)
at Microsoft.Crm.Application.Forms.AppForm.RaiseDataEvent(FormEventId eventId)
at Microsoft.Crm.Application.Forms.EndUserForm.Initialize(Entity entity)
at Microsoft.Crm.Application.Forms.CustomizableForm.Execute(Entity entity, String formType)
at Microsoft.Crm.Web.SFA.InvoiceDetailPage.ConfigureForm()
at Microsoft.Crm.Application.Controls.AppUIPage.OnPreRender(EventArgs e)
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Custom event details:
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
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Event Type: Warning
Event Source: ASP.NET 2.0.50727.0
Event Category: Web Event
Event ID: 1309
Date: 04/12/2009
Time: 09:39:26
User: N/A
Computer: 186308-APP2
Description:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 04/12/2009 09:39:26
Event time (UTC): 04/12/2009 09:39:26
Event ID: 57dee604ebd94402b7fe57a88d3b2ae9
Event sequence: 49729
Event occurrence: 24
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/2/ROOT-1-129042905796240370
Trust level: Full
Application Virtual Path: /
Application Path: C:\Program Files\Microsoft Dynamics CRM\CRMWeb\
Machine name: 186308-APP2
Process information:
Process ID: 5628
Process name: w3wp.exe
Account name: NT AUTHORITY\NETWORK SERVICE
Exception information:
Exception type: TargetInvocationException
Exception message: Exception has been thrown by the target of an invocation.
Request information:
Request URL: http://186308-app2:5555/TESTCOMPANYLive/_grid/cmds/dlg_delete.aspx?iObjType=2&iTotal=1&iIndex=0&iId={4A70CA72-24EA-DD11-A7CF-005056C00008}
Request path: /TESTCOMPANY/_grid/cmds/dlg_delete.aspx
User host address: 192.168.100.58
User: TESTCOMPANY\yvonne
Is authenticated: True
Authentication Type: Negotiate
Thread account name: NT AUTHORITY\NETWORK SERVICE
Thread information:
Thread ID: 7
Thread account name: NT AUTHORITY\NETWORK SERVICE
Is impersonating: False
Stack trace: at Microsoft.Crm.Application.Utility.Util.RaiseXMLError(Exception exception)
at Microsoft.Crm.Dialogs.DeleteDialogPage.ConfigureForm()
at Microsoft.Crm.Application.Controls.AppUIPage.OnPreRender(EventArgs e)
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Custom event details:
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp
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Any help will be appreciated
Regards
Ana
