Sign in

Microsoft.com

Microsoft

Remove From My Forums

error message 0029-80070643

Question
0

Sign in to vote

i tried to download and activate windowscarelive and i am reading an errow message 0029-80070643. Could you help me? Janet

Wednesday, September 10, 2008 9:21 PM

Answers

0

Sign in to vote

Hello Janet, run the One Care install cleanup tool - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=828910&SiteID=2 then try to install One Care. If you are unable to install One Care or receive a different error message please post back or contact support. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

Wednesday, September 10, 2008 10:50 PM

Moderator

All replies

0

Sign in to vote

Hello Janet, run the One Care install cleanup tool - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=828910&SiteID=2 then try to install One Care. If you are unable to install One Care or receive a different error message please post back or contact support. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

Wednesday, September 10, 2008 10:50 PM

Moderator
0

Sign in to vote

I’m not sure where the installation is failing, and I could be wrong about this, but you might need to uninstall OneCare prior to running the clean-up tool that JimR1 cited, according to this documentation:

http://support.microsoft.com/kb/930165

GreginMich

Wednesday, September 10, 2008 11:16 PM
0

Sign in to vote

GreginMich, good information. Thanks for adding this.☺

Thursday, September 11, 2008 12:00 AM

Moderator