Windows 7 build 7601 this copy of windows is not genuine

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  I should add that I have also tried system restore to before the problem occurred, back as far as I could but it did not clear the non-genuine messages

  Monday, September 5, 2011 9:22 AM
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  On the thought that it is the licensing store that is corrupted please try the resolution in the thread at:

  1) Open an Internet Browser window.
  2) Type: %windir%\system32 into the browser address bar.
  3) Find the file CMD.exe
  4) Right-Click on CMD.exe and select 'Run as Administrator'
  5) Type: net stop slsvc (it may ask you if you are sure, select yes)
  6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
  7) Type: rename tokens.dat tokens.bar
  8) Type: cd %windir%\system32
  9) Type: net start slsvc
  10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
  11) Restart your computer twice.
  12) You may be required to enter the Product Key and/or Activate.

  
  
  Once complete, please post back with a new MGADiag report

  (Noel Paton)

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  Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

  Monday, September 5, 2011 1:52 PM

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  Hi, I have seen your answer and am off to make a cup of tea and follow the instructions (by the sound of it this may need more than one cup of tea to solve) I will report back with the MGADiag report when I have finished, but am a little concerned that step 12 may require me to enter the product key which I do not have but am assuming that an unactivated copy will be no worse than a copy presumes to be not genuine? Hey ho, guess I'll soon find out!

  Monday, September 5, 2011 2:38 PM
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  Okay, I need to check a few things before I make too many assumptions.

  Item 5 - net stop slsvc returned service name invalid does this just mean it wasn't running?

  Item 6 - cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing returned the system cannot find the path specified. I searched the windows directory and found 1 copy of tokens.dat in C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform Is this an equivalent directory that I should use to follow the next instruction?

  Monday, September 5, 2011 3:34 PM
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  I passed along a procedure provided by Noel Paton and Darin Smith.  I do not have any expertise it using it.  Noel has not been on the forums this weekend and I hope he will check in soon.  Until then please just wait.

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  Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

  Monday, September 5, 2011 3:39 PM

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  Is there no one else who can help - I'm worried Noel may have been abducted by aliens! Seriously, any advice would be appreciated.

  Wednesday, September 7, 2011 9:49 AM
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  "HC needs help" wrote in message news:4c1e30bb-f009-4dfe-a915-e7df325d7457...

  Is there no one else who can help - I'm worried Noel may have been abducted by aliens! Seriously, any advice would be appreciated.

  No such luck I’m afraid – just some insurmountable problems with access.  :)

   

  Invalid Service name can mean that you simply mistyped it – but in this case, Colin actually gave you the procedure for Vista, rather than for Windows 7....

  Here’s the Win7 version...

   

  Recreate the Licensing Store
  1) Click Start button.
  2) Type: CMD.exe into the 'Search programs and files' field
  3) Right-Click on CMD.exe and select Run as Administrator
  4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
  Note: the Software Protection service may not be running, this is ok.
  5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
  6) Type: rename tokens.dat tokens.bar
  7) Type: cd %windir%\system32
  8) Type: net start sppsvc
  9) Type: slui.exe
  10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
  
  
  Run MGADiag again, and post the report, together with details of any error messages encountered.

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  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Wednesday, September 7, 2011 12:38 PM

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  Hi Noel. Thanks for the updated instructions. I followed them with no apparant errors until I was presented with the activation window. As I do not have access to my Product Key I clicked continue without entering a number and was asked if I would like to validate my existing key. I clicked yes, and this failed with the invalid key message.  Here are the results of the MGADiag I then ran:

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->

  Validation Code: 50
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-BFF84-6GFC2-BWX77
  Windows Product Key Hash: EkRG02noirn1etiserf2jJnVqlM=
  Windows Product ID: 00359-OEM-8992687-00017
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {B9814480-D265-4147-8A89-6EA3CC018D4C}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Home Premium
  Architecture: 0x00000009
  Build lab: 7601.win7sp1_gdr.110622-1506
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Home and Student 2007 - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{B9814480-D265-4147-8A89-6EA3CC018D4C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BWX77</PKey><PID>00359-OEM-8992687-00017</PID><PIDType>2</PIDType><SID>S-1-5-21-302793360-1713098551-3175793878</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L450D</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V1.20</Version><SMBIOSVersion major="2" minor="4"/><Date>20091117000000.000000+000</Date></BIOS><HWID>DA253707018400F6</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>A3F5F0F57674F3C</Val><Hash>pPYNdJg8Pqzg86KRvLhm3VSHqMQ=</Hash><Pid>81602-926-9741536-68400</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: 0x80070002

  Licensing Data-->
  C:\Windows\system32\slmgr.vbs(1131, 5) (null): 0xC004F012

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  HealthStatus: 0x0000000000000000
  Event Time Stamp: 7:23:2011 19:19
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:

  
  HWID Data-->
  HWID Hash Current: NAAAAAEABAABAAEAAAACAAAAAgABAAEAeqhqI7S/FkhU+RAz4vtCKhRh6kUeIDqFYgIOHg==

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   PTLTD     APIC 
    FACP   AMD     ANT    
    SRAT   AMD     HAMMER 
    MSCT   OEMID   MSCTTBL
    HPET   PTLTD   HPETTBL
    MCFG   PTLTD     MCFG 
    TCPA   TOSCPL         
    SLIC   TOSCPL  TOSCPL00
    SSDT   PTLTD   POWERNOW

  
  I should add that the copy button on the MCADiag window gave me an error 'failed to create outout files'. I can see no improvement in my situation as yet ;(

   

  Wednesday, September 7, 2011 5:24 PM
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  "HC needs help" wrote in message news:e3bb2fc6-5ffd-4da9-8919-c1afb9d52f90...

  Hi Noel. Thanks for the updated instructions. I followed them with no apparant errors until I was presented with the activation window. As I do not have access to my Product Key I clicked continue without entering a number and was asked if I would like to validate my existing key. I clicked yes, and this failed with the invalid key message.  Here are the results of the MGADiag I then ran:

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->

  Validation Code: 50
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-BFF84-6GFC2-BWX77
  Windows Product Key Hash: EkRG02noirn1etiserf2jJnVqlM=
  Windows Product ID: 00359-OEM-8992687-00017
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010300.1.0.003
  

  
  I should add that the copy button on the MCADiag window gave me an error 'failed to create outout files'. I can see no improvement in my situation as yet ;(

   

  The problem with the licensing store is still not solved – but has changed somewhat.

  I suspect that the problem is that the built-in certificates required for self-activation of the OEM_SLP Key are corrupted.

  Since you state that you cannot read the COA sticker to enable use of that Key, then really your only options are to either use the manufacturer’s Recovery System to get back to an ex-factory state, or to purchase a new Win 7 license from a reputable store.

   

   

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  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  • Marked as answer by Darin Smith MS Wednesday, September 7, 2011 10:33 PM

  Wednesday, September 7, 2011 5:51 PM

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