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Common Access Card (CAC)

    Question

  • Hello,

    I received an the below error message from one of my end-users: "The system could not be unlocked.  An error occurred trying to use this smart card.  You can find further details in the event log.  Please report this to the system administrator." I could not find anything strange in the event logs. I read something about checking in Device Manager for smart card readers drivers. Any other recommendation?

    • Moved by Just KarlModerator Wednesday, June 29, 2016 9:08 PM Looking for the correct forum.
    Wednesday, June 29, 2016 5:05 PM

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