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activating? RRS feed

  • Question

  • I am having trouble activating. when I put in my hotmail email address and pasword it does not work. what am i doing wrong?

    Tuesday, July 1, 2008 4:15 AM

Answers

  • No, it means that you are in trial mode. If your password is longer than 8 characters, change it at http://account.live.com and try activating again by clicking the subscribe link. I assume that you have a retail copy of OneCare, so select the option to use a retail key to subscribe/start your subscription.

    -steve

     

    Tuesday, July 1, 2008 12:56 PM
    Moderator

All replies

  • Whats the exact error message that you are getting?

     

    Tuesday, July 1, 2008 4:32 AM
  •  

    My icon is now green. Does this mean that I am activated? It says subscribe.
    Tuesday, July 1, 2008 4:47 AM
  • No, it means that you are in trial mode. If your password is longer than 8 characters, change it at http://account.live.com and try activating again by clicking the subscribe link. I assume that you have a retail copy of OneCare, so select the option to use a retail key to subscribe/start your subscription.

    -steve

     

    Tuesday, July 1, 2008 12:56 PM
    Moderator