MS CRM 2013 - Tablet Access RRS feed

  • Question

  • CRM 2013 SP1 with IFD.

    For some reason tablets cant access CRM, Phones/Laptops are fine. The errors are as follows:

    Any ideas? all security roles have a modifiedon date (apart from SA)

    CONSOLE6002 : Dynamics CRM [PAL] | Error occured during complete refresh of Application/Entity/Attribute metadata.

    CONSOLE6002 : Dynamics CRM [Application] | Encountered boot error: -2147094000

    CONSOLE6002 : Dynamics CRM [PAL] | Error Message:System.NullReferenceException: Object reference not set to an instance of an object.

     at Microsoft.Crm.ObjectModel.ListQueryWrapper.TryGetFieldAttribute(EntityMetadata entityMetadata, String fieldName, ExecutionContext context, AttributeMetadata& attributeMetadata, String& displayName)

       at Microsoft.Crm.ObjectModel.GridItemBuilder.BuildGridItemView(ListQueryWrapper listQuery, Boolean isHeader, ExecutionContext context)

       at Microsoft.Crm.ObjectModel.ListConverter.BuildGridViewModel(ListQueryWrapper listQuery, ExecutionContext context, Int32 languageCode)

       at Microsoft.Crm.ObjectModel.ListConverter.ConvertListQueryToGridJson(ListQueryWrapper listQuery, ExecutionContext context, Int32 languageCode)

       at Microsoft.Crm.Core.Application.WebServices.ApplicationMetadata.ApplicationMetadataFetchXmlConverter.Convert(ApplicationMetadataSourceObjectModel source)

       at Microsoft.Crm.Core.Application.WebServices.ApplicationMetadata.ApplicationMetadataSourceRetrieverBase.RegenerateApplicationMetadataRecords(IEnumerable`1 sourceObjectModels, Boolean createOrUpdateInDb)

       at Microsoft.Crm.Core.Application.WebServices.ApplicationMetadataService.Sync(ApplicationMetadataSyncRequest applicationMetadataSyncRequest)


    Thursday, June 19, 2014 9:45 AM

All replies

  • Also changed a field on an entity and done a publish all to make sure everything is current


    Thursday, June 19, 2014 9:51 AM
  • By the looks of the error message see if you can access the metadata Web service

    see how long it takes to access metadata on entities

    there maybe a timeout error from your device to crm server

    Saturday, June 21, 2014 6:04 AM
  • Works ok on the internalcrm url, not on external though, must be a timeout, any ideas where?


    Sunday, June 22, 2014 8:49 PM
  • Anyone?


    Thursday, July 3, 2014 2:38 PM