Can't register product key RRS feed

  • Question

  • Trying to finsh the install on a new copy and it keeps rejecting the product key.  Letters are hard to decifer.  Can't tell if there "O" or "Q" or "1" or "I" or "J"s.  Ink is running into the barcode.  How can I get a good reading?



    Wednesday, July 23, 2008 11:52 PM


  • I hate the font that they use for the key - some characters are miserable to discern. J and I look all too much alike, as do O and 0.

    I recommend that you use a magnifying glass to check the characters closely - I find that I need to do this. If you are still encountering a problem with activation, you have about 2 weeks to get activated, so I'd go ahead and open an email request to support, explaining the problem. See the FAQ and use the Trial user option to start the email request. If you can provide a digital image - scan or photo - of the key to the tech that responds, they can validate the key for you.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2



    Thursday, July 24, 2008 1:07 AM