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The specified product key is already in use RRS feed

  • Question

  •  

    I installed Vista Ultimate on my PC that was previously running XP.  I first did a clean install without formatting the drive.  After I got it up and running (and activated), I decided to start over with a formatted drive.  Now I can't get Vista to activate. 

     

     

    "The activation server determined the specific product code is in use"

     

    Help please.

    dkuhlman1@yahoo.com

     

     

     

     

     

     

    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: 0x1
    Cached / Grace status: (N/A, hr = 0xc004f012) / 0x0
    Windows Product Key: *****-*****-6CDQM-RV23K-RP8F7
    Windows Product Key Hash: 7VrYSubZ86JPxkAAnCqEelHYZa4=
    Windows Product ID: 89580-014-0000025-71519
    Windows Product ID Type: 5
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010100.0.0.001
    ID: {8FC444A8-708D-4D17-9067-2E294406EE98}(2)
    Is Admin: No
    Commit / Reboot / BRT: (N/A, hr = 0xc004f012) / 0x0 / (N/A, hr = 0xc004f012)
    WGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2993-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8FC444A8-708D-4D17-9067-2E294406EE98}</UGUID><Version>1.7.0039.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RP8F7</PKey><PID>89580-014-0000025-71519</PID><PIDType>5</PIDType><SID>S-1-5-21-3829512933-3908651543-2229227596</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>D945GNT_</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>NT94510J.86A.3239.2005.1205.1900</Version><SMBIOSVersion major="2" minor="3"/><Date>20051205000000.000000+000</Date></BIOS><HWID>D1313507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Saturday, August 25, 2007 1:28 AM

Answers

  • Hi Joe,

     

      You will need to Activate using the "Activate by Phone" method.

     

    If you are still having issue, please create a new post with a full description of the issue.


    Thank you,
    Darin Smith
    WGA Forum Manager

     

    Monday, September 17, 2007 8:06 PM