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    Hello! i am having problems accessing MS applications. i typed in the product key i have and i was told windows was successfully activated but i still cannot use any applicationon MS nor can save on any USB device.

     

    Monday, June 9, 2008 6:30 PM

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    Hello Tomilayo,

     

      In addition to posting your Diagnostic Report (as request in the post above) can you explain why (even though Windows was Activated successfully) that you think the problems, that you are experiencing, are related to a Product Key problem?

     

    Thank you,

    Darin Smith

    WGA Forum Manager

    Monday, June 9, 2008 9:26 PM

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    Please follow this simple troubleshooting procedure:

     

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

     

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

     

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

     

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

     

     

    Monday, June 9, 2008 8:09 PM
    Moderator
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    Hello Tomilayo,

     

      In addition to posting your Diagnostic Report (as request in the post above) can you explain why (even though Windows was Activated successfully) that you think the problems, that you are experiencing, are related to a Product Key problem?

     

    Thank you,

    Darin Smith

    WGA Forum Manager

    Monday, June 9, 2008 9:26 PM