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Issue regarding update rollup 5 RRS feed

  • Question

  • Hi all,

    I am facing an issue after installation of UR5 for ms crm 2011. when i open any record(contact, user,....) am not getting the ribbon in the form. I refreshed the page and even tried restarting the VPC after installation seems to be nothing is working. Any views on this ?

    Regards,

     Ravi

    Tuesday, November 22, 2011 1:48 PM

Answers

  • Hi all,

    I find the solution on the following link and it is working for me:-

    http://crmfunda.wordpress.com/2012/02/18/after-ur5-ur6-ribbon-iframe-subgrid-stop-working/

    SOLUTION:

    1. Replace the ‘{DynamicsCRMInstallationDirectory}\CRMWeb\main.aspx’ with the file located at ‘CRM2011-Server-KB2600640-ENU-amd64.exe\server_kb2600640_amd64_1033.msp\main.aspx’. For extraction of the ‘*.exe’ files, kindly use 7-Zip or any other extraction tool.
    2. In our case ‘main.aspx’ works, but that’s not necessary in every scenario. Sometimes, you need to replace      ‘{DynamicsCRMInstallationDirectory}\CRMWeb\_static\_common\scripts\Global.js’ with the file located at ‘CRM2011-Server-KB2600640-ENU-amd64.exe\server_kb2600640_amd64_1033.msp\Global.js’.

    *CRM2011-Server-KB2600640-ENU-amd64.exe = CRM 2011 Server Update Rollup 6

    They mentioned you can apply the same for UR5, only change the 'CRM2011-Server-KB2600640-ENU-amd64.exe' to an appropriate one for UR5.


    Software developer working on Asp.Net, C#, jQuery and Dynamics CRM

    Thursday, February 23, 2012 1:31 AM

All replies

  • Hi Ravi,

    We are also getting the same issue. Can you please share the solution, if you get it.

    When i debug the main.aspx page it is showing some differences in the CRMHeader control loading. Please look into my post


    Thanks Anil Chelasani
    Friday, November 25, 2011 1:04 PM
  • Dear All,

     

    Today I have installed the rollup 5 of CRM 2011 and i m facing the same problem.

    1.  Not getting the ribbon in the form

    2. once i click on any entity, it not navigating to the grid view of the corresponding entity

    Any suggestions please?

     

    Thanks in advance. 

    Regards

    Chandan 

    Friday, December 9, 2011 8:13 AM
  • Hi Chandan,

     

    Have your made any unsupported customization on any of the aspx pages, or look at your javascript or sitemap to see any javascript error.

     


    Thomas T(MCBMSS) If you find this post helpful then please "Vote as Helpful" and "Mark As Answer".
    Friday, December 9, 2011 8:17 AM
  • Hi Thomas, 

    No i don't have any  unsupported customization on any of the CRM aspx pages. Whenever i click on any entity CRM loges an error message "The Security Support Provider Interface (SSPI) negotiation failed" to the CRM Trace. 

    Friday, December 9, 2011 10:00 AM
  • Hi,

    I m facing the same problem.

    The problem was due to Parameters transmitted of function on OnSave event on the form.

    Regards,


    Philippe

    Blog : dynamicscrmcustomization

    Please remember to click "Vote as Helpful" and “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Friday, December 9, 2011 3:01 PM
  • Guys,

    Any workaround, any update on this issue? Because, I am also suffering from this issue for last 2 days. Still invain.

    Thanks in advance.


    Software developer working on Asp.Net, C#, jQuery and Dynamics CRM

    Thursday, February 9, 2012 2:45 AM
  • Hi all,

    I find the solution on the following link and it is working for me:-

    http://crmfunda.wordpress.com/2012/02/18/after-ur5-ur6-ribbon-iframe-subgrid-stop-working/

    SOLUTION:

    1. Replace the ‘{DynamicsCRMInstallationDirectory}\CRMWeb\main.aspx’ with the file located at ‘CRM2011-Server-KB2600640-ENU-amd64.exe\server_kb2600640_amd64_1033.msp\main.aspx’. For extraction of the ‘*.exe’ files, kindly use 7-Zip or any other extraction tool.
    2. In our case ‘main.aspx’ works, but that’s not necessary in every scenario. Sometimes, you need to replace      ‘{DynamicsCRMInstallationDirectory}\CRMWeb\_static\_common\scripts\Global.js’ with the file located at ‘CRM2011-Server-KB2600640-ENU-amd64.exe\server_kb2600640_amd64_1033.msp\Global.js’.

    *CRM2011-Server-KB2600640-ENU-amd64.exe = CRM 2011 Server Update Rollup 6

    They mentioned you can apply the same for UR5, only change the 'CRM2011-Server-KB2600640-ENU-amd64.exe' to an appropriate one for UR5.


    Software developer working on Asp.Net, C#, jQuery and Dynamics CRM

    Thursday, February 23, 2012 1:31 AM