Answered by:
Activation error code 0xc004E003

Question
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First I want to thank Noel for responding to my follow up comment on similar thread and I follow his advice to open a new one. Same as in many other cases here I woke up in the morning and was prompt to activate my Windows Vista which I was running on my machine preinstalled for 3 years without any problem. Just in case it could be important I have installed a few Windows updates two days before as sugested but nothing different to the usual. As mentioned in my other post I've tried all activation options including speaking to a technician, most frustating and to no avail but having received a new Product Key which shows the same results as the one of the COA sticker. I've tried the option to stop, rename and restart slui.exe - again no change and it says for either of the Product Keys they would be in use. Any help is much appreciated before I'll get grey hair over this... Many thanks.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-RWW6J-QWKP9-XKKWW
Windows Product Key Hash: 3txOYD05dmp6QYOlWIvKjyjBIdU=
Windows Product ID: 89578-OEM-7213915-08118
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {E6DCC3A2-EECA-4006-9EC5-5ADDC96CA897}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.100608-0458
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6001.18000Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: N/A, hr = 0x800b0100
OGAAddin.dll Signed By: MicrosoftOGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E6DCC3A2-EECA-4006-9EC5-5ADDC96CA897}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XKKWW</PKey><PID>89578-OEM-7213915-08118</PID><PIDType>8</PIDType><SID>S-1-5-21-2163796556-560394998-1086086025</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Equium L40</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.70 </Version><SMBIOSVersion major="2" minor="4"/><Date>20071130000000.000000+000</Date></BIOS><HWID>88313507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65501</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 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
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_COA_SLP channel
Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00144-139-108118-02-2057-6002.0000-3222010
Installation ID: 017622422222959653738941746391385955699480918640083250
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: XKKWW
License Status: UnlicensedWindows Activation Technologies-->
N/AHWID Data-->
HWID Hash Current: OgAAAAEAAwABAAIAAgABAAAABAABAAEAJJTKSVCR/tdwrkaDiP/OBNBn8vTCcpYRwvWsVpHhd4sqhQ==OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC TOSASU T0SASU00
FACP TOSASU T0SASU00
DBGP TOSASU T0SASU00
HPET TOSASU TOSASU00
BOOT TOSASU T0SASU00
MCFG TOSASU T0SASU00
SLIC _ASUS_ Notebook
ECDT TOSASU T0SASU00
OEMB TOSASU T0SASU00
GSCI TOSASU GMCHSCI
ATKG A_M_I_ OEMATKG
SSDT PmRef CpuPmThursday, November 18, 2010 1:15 AM
Answers
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"Unicorn_f44" wrote in message news:cee5ed54-bca0-4ce7-978f-9d9dffc87a93...
First I want to thank Noel for responding to my follow up comment on similar thread and I follow his advice to open a new one. Same as in many other cases here I woke up in the morning and was prompt to activate my Windows Vista which I was running on my machine preinstalled for 3 years without any problem. Just in case it could be important I have installed a few Windows updates two days before as sugested but nothing different to the usual. As mentioned in my other post I've tried all activation options including speaking to a technician, most frustating and to no avail but having received a new Product Key which shows the same results as the one of the COA sticker. I've tried the option to stop, rename and restart slui.exe - again no change and it says for either of the Product Keys they would be in use. Any help is much appreciated before I'll get grey hair over this... Many thanks.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-RWW6J-QWKP9-XKKWW
Windows Product Key Hash: 3txOYD05dmp6QYOlWIvKjyjBIdU=
Windows Product ID: 89578-OEM-7213915-08118
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3><Manufacturer>TOSHIBA</Manufacturer><Model>Equium L40</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.70 </Version><SMBIOSVersion major="2" minor="4"/><Date>20071130000000.000000+000</Date></BIOS><
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_COA_SLP channel
Partial Product Key: XKKWW
License Status: UnlicensedWindows Activation Technologies-->
N/AHWID Data-->
HWID Hash Current: OgAAAAEAAwABAAIAAgABAAAABAABAAEAJJTKSVCR/tdwrkaDiP/OBNBn8vTCcpYRwvWsVpHhd4sqhQ==OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC TOSASU T0SASU00
FACP TOSASU T0SASU00
DBGP TOSASU T0SASU00
HPET TOSASU TOSASU00
BOOT TOSASU T0SASU00
MCFG TOSASU T0SASU00
SLIC _ASUS_ Notebook
ECDT TOSASU T0SASU00
OEMB TOSASU T0SASU00
GSCI TOSASU GMCHSCI
ATKG A_M_I_ OEMATKG
SSDT PmRef CpuPm
Your Toshiba computer has had a reinstall using the Recovery disks from an ASUS PC - enabled by a hacker's Loader program.You also have a non-genuine installation of Office Enterprise.Your best option is to acquire the legitimate Toshiba recovery disks for your machine, and do a full system recovery after saving your data to external media.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Friday, November 19, 2010 8:07 PM
Thursday, November 18, 2010 8:38 AMModerator
All replies
-
"Unicorn_f44" wrote in message news:cee5ed54-bca0-4ce7-978f-9d9dffc87a93...
First I want to thank Noel for responding to my follow up comment on similar thread and I follow his advice to open a new one. Same as in many other cases here I woke up in the morning and was prompt to activate my Windows Vista which I was running on my machine preinstalled for 3 years without any problem. Just in case it could be important I have installed a few Windows updates two days before as sugested but nothing different to the usual. As mentioned in my other post I've tried all activation options including speaking to a technician, most frustating and to no avail but having received a new Product Key which shows the same results as the one of the COA sticker. I've tried the option to stop, rename and restart slui.exe - again no change and it says for either of the Product Keys they would be in use. Any help is much appreciated before I'll get grey hair over this... Many thanks.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-RWW6J-QWKP9-XKKWW
Windows Product Key Hash: 3txOYD05dmp6QYOlWIvKjyjBIdU=
Windows Product ID: 89578-OEM-7213915-08118
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3><Manufacturer>TOSHIBA</Manufacturer><Model>Equium L40</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.70 </Version><SMBIOSVersion major="2" minor="4"/><Date>20071130000000.000000+000</Date></BIOS><
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_COA_SLP channel
Partial Product Key: XKKWW
License Status: UnlicensedWindows Activation Technologies-->
N/AHWID Data-->
HWID Hash Current: OgAAAAEAAwABAAIAAgABAAAABAABAAEAJJTKSVCR/tdwrkaDiP/OBNBn8vTCcpYRwvWsVpHhd4sqhQ==OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC TOSASU T0SASU00
FACP TOSASU T0SASU00
DBGP TOSASU T0SASU00
HPET TOSASU TOSASU00
BOOT TOSASU T0SASU00
MCFG TOSASU T0SASU00
SLIC _ASUS_ Notebook
ECDT TOSASU T0SASU00
OEMB TOSASU T0SASU00
GSCI TOSASU GMCHSCI
ATKG A_M_I_ OEMATKG
SSDT PmRef CpuPm
Your Toshiba computer has had a reinstall using the Recovery disks from an ASUS PC - enabled by a hacker's Loader program.You also have a non-genuine installation of Office Enterprise.Your best option is to acquire the legitimate Toshiba recovery disks for your machine, and do a full system recovery after saving your data to external media.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Friday, November 19, 2010 8:07 PM
Thursday, November 18, 2010 8:38 AMModerator -
Hi Noel, thanks for your help - not the best news but it could have been worse and is pretty much what I expected needs doing. My only concern now is what actually caused the activation prompt in the first place before I messed about trying to resolve it? Any ideas?Thursday, November 18, 2010 2:31 PM
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"Unicorn_f44" wrote in message news:86d4dbec-a248-48e2-b41b-38da656bd24d...Hi Noel, thanks for your help - not the best news but it could have been worse and is pretty much what I expected needs doing. My only concern now is what actually caused the activation prompt in the first place before I messed about trying to resolve it? Any ideas?
Someone used a pirate copy of Windows to reinstall Vista onto your machine - it's as simple as that.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothFriday, November 19, 2010 6:19 AMModerator -
Hi Noel again,
I thought you might be interested in the following as I haven't mentioned this before and it might be useful information helping other users with similar problems. The night before it all happened to my laptop I received an email of EBAY which I sadly opened. It was obviously a fake as after doing so a security warning window popped up. I related this immediately to the well known ave.exe virus I had big problems with several months ago but could finally get rid of. I think this one is a developed version of ave.exe and I found that Windows defender as also Avira (the virus protection I use for a long time) was disabled. I interrupted the connection instantly and competely and rebooted my machine then run a virus scan in save mode and removed the rogue and trojan agent I found and rebooted then left it as that as it was late night and thinking the issue was sorted. I have not tried to reinstal anything and at no point I inserted a CD. The next mornining I found the activation window and the not in the bottom left corner saying my Windows was not genuine. I entered my Product Key as found at the back of my labtop which was not accepted. I run a few more virus scans and rebooted again which resulted in a scan disk on restart. At the next reboot my machine completed locked up saying the boot manager was compressed which I found extremely pecular. However, I managed to log on again eventually and contacted Microsoft via phone as explained in the last post. The one thing that strikes me is that after all my research regarding this matter everybody mentions a 30 day reactivation notice which I don't see, so I started wondering if the activation prompt could be a fake like the security warning although I can not locate another rogue in any further virus scans but find loads of win32.parate detections that constantly creates temp files. I'd like to refer to the following link http://www.2-viruses.com/remove-fake-windows-activation-screen for your interest. I also founf another thread that I can relate to my problem "need help reactivating windows vista" sent by "littlebitgraceful" who unfortunately did not give any information of the virus that appearently caused their problem. I hope you found this somehow helpful.
Friday, November 19, 2010 1:34 PM -
"Unicorn_f44" wrote in message news:58fa941c-eae7-4aff-81f4-a7bfe2982420...
Hi Noel again,
I thought you might be interested in the following as I haven't mentioned this before and it might be useful information helping other users with similar problems. The night before it all happened to my laptop I received an email of EBAY which I sadly opened..........
........ I hope you found this somehow helpful.
While your tale of woe with the AV rogue is heart-wrenching, it has nothing whatever to do with the problem of having a non-genuine installation of Windows on your PC.You need to do a full reformat/reinstall with genuine media - which will also rid you if your problem files.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothFriday, November 19, 2010 2:34 PMModerator