Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Activation error code 0xc004E003 RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    First I want to thank Noel for responding to my follow up comment on similar thread and I follow his advice to open a new one. Same as in many other cases here I woke up in the morning and was prompt to activate my Windows Vista which I was running on my machine preinstalled for 3 years without any problem. Just in case it could be important I have installed a few Windows updates two days before as sugested but nothing different to the usual. As mentioned in my other post I've tried all activation options including speaking to a technician, most frustating and to no avail but having received a new Product Key which shows the same results as the one of the COA sticker. I've tried the option to stop, rename and restart slui.exe - again no change and it says for either of the Product Keys they would be in use. Any help is much appreciated before I'll get grey hair over this... Many thanks. 

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-RWW6J-QWKP9-XKKWW
    Windows Product Key Hash: 3txOYD05dmp6QYOlWIvKjyjBIdU=
    Windows Product ID: 89578-OEM-7213915-08118
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {E6DCC3A2-EECA-4006-9EC5-5ADDC96CA897}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.100608-0458
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6001.18000

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: N/A, hr = 0x800b0100
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E6DCC3A2-EECA-4006-9EC5-5ADDC96CA897}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XKKWW</PKey><PID>89578-OEM-7213915-08118</PID><PIDType>8</PIDType><SID>S-1-5-21-2163796556-560394998-1086086025</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Equium L40</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.70  </Version><SMBIOSVersion major="2" minor="4"/><Date>20071130000000.000000+000</Date></BIOS><HWID>88313507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65501</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 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

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_SLP channel
    Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00144-139-108118-02-2057-6002.0000-3222010
    Installation ID: 017622422222959653738941746391385955699480918640083250
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: XKKWW
    License Status: Unlicensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OgAAAAEAAwABAAIAAgABAAAABAABAAEAJJTKSVCR/tdwrkaDiP/OBNBn8vTCcpYRwvWsVpHhd4sqhQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   TOSASU  T0SASU00
      FACP   TOSASU  T0SASU00
      DBGP   TOSASU  T0SASU00
      HPET   TOSASU  TOSASU00
      BOOT   TOSASU  T0SASU00
      MCFG   TOSASU  T0SASU00
      SLIC   _ASUS_  Notebook
      ECDT   TOSASU  T0SASU00
      OEMB   TOSASU  T0SASU00
      GSCI   TOSASU  GMCHSCI
      ATKG   A_M_I_  OEMATKG
      SSDT   PmRef  CpuPm

     

    Thursday, November 18, 2010 1:15 AM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote
    "Unicorn_f44" wrote in message news:cee5ed54-bca0-4ce7-978f-9d9dffc87a93...

    First I want to thank Noel for responding to my follow up comment on similar thread and I follow his advice to open a new one. Same as in many other cases here I woke up in the morning and was prompt to activate my Windows Vista which I was running on my machine preinstalled for 3 years without any problem. Just in case it could be important I have installed a few Windows updates two days before as sugested but nothing different to the usual. As mentioned in my other post I've tried all activation options including speaking to a technician, most frustating and to no avail but having received a new Product Key which shows the same results as the one of the COA sticker. I've tried the option to stop, rename and restart slui.exe - again no change and it says for either of the Product Keys they would be in use. Any help is much appreciated before I'll get grey hair over this... Many thanks. 

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-RWW6J-QWKP9-XKKWW
    Windows Product Key Hash: 3txOYD05dmp6QYOlWIvKjyjBIdU=
    Windows Product ID: 89578-OEM-7213915-08118
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    ><Manufacturer>TOSHIBA</Manufacturer><Model>Equium L40</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.70  </Version><SMBIOSVersion major="2" minor="4"/><Date>20071130000000.000000+000</Date></BIOS><

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_SLP channel

    Partial Product Key: XKKWW
    License Status: Unlicensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OgAAAAEAAwABAAIAAgABAAAABAABAAEAJJTKSVCR/tdwrkaDiP/OBNBn8vTCcpYRwvWsVpHhd4sqhQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   TOSASU  T0SASU00
      FACP   TOSASU  T0SASU00
      DBGP   TOSASU  T0SASU00
      HPET   TOSASU  TOSASU00
      BOOT   TOSASU  T0SASU00
      MCFG   TOSASU  T0SASU00
      SLIC   _ASUS_  Notebook
      ECDT   TOSASU  T0SASU00
      OEMB   TOSASU  T0SASU00
      GSCI   TOSASU  GMCHSCI
      ATKG   A_M_I_  OEMATKG
      SSDT   PmRef  CpuPm

     


    Your Toshiba computer has had a reinstall using the Recovery disks from an ASUS PC - enabled by a hacker's Loader program.
     
    You also have a non-genuine installation of Office Enterprise.
    Your best option is to acquire the legitimate Toshiba recovery disks for your machine, and do a full system recovery after saving your data to external media.

    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Friday, November 19, 2010 8:07 PM
    Thursday, November 18, 2010 8:38 AM
    Moderator

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote
    "Unicorn_f44" wrote in message news:cee5ed54-bca0-4ce7-978f-9d9dffc87a93...

    First I want to thank Noel for responding to my follow up comment on similar thread and I follow his advice to open a new one. Same as in many other cases here I woke up in the morning and was prompt to activate my Windows Vista which I was running on my machine preinstalled for 3 years without any problem. Just in case it could be important I have installed a few Windows updates two days before as sugested but nothing different to the usual. As mentioned in my other post I've tried all activation options including speaking to a technician, most frustating and to no avail but having received a new Product Key which shows the same results as the one of the COA sticker. I've tried the option to stop, rename and restart slui.exe - again no change and it says for either of the Product Keys they would be in use. Any help is much appreciated before I'll get grey hair over this... Many thanks. 

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-RWW6J-QWKP9-XKKWW
    Windows Product Key Hash: 3txOYD05dmp6QYOlWIvKjyjBIdU=
    Windows Product ID: 89578-OEM-7213915-08118
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    ><Manufacturer>TOSHIBA</Manufacturer><Model>Equium L40</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.70  </Version><SMBIOSVersion major="2" minor="4"/><Date>20071130000000.000000+000</Date></BIOS><

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_SLP channel

    Partial Product Key: XKKWW
    License Status: Unlicensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OgAAAAEAAwABAAIAAgABAAAABAABAAEAJJTKSVCR/tdwrkaDiP/OBNBn8vTCcpYRwvWsVpHhd4sqhQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   TOSASU  T0SASU00
      FACP   TOSASU  T0SASU00
      DBGP   TOSASU  T0SASU00
      HPET   TOSASU  TOSASU00
      BOOT   TOSASU  T0SASU00
      MCFG   TOSASU  T0SASU00
      SLIC   _ASUS_  Notebook
      ECDT   TOSASU  T0SASU00
      OEMB   TOSASU  T0SASU00
      GSCI   TOSASU  GMCHSCI
      ATKG   A_M_I_  OEMATKG
      SSDT   PmRef  CpuPm

     


    Your Toshiba computer has had a reinstall using the Recovery disks from an ASUS PC - enabled by a hacker's Loader program.
     
    You also have a non-genuine installation of Office Enterprise.
    Your best option is to acquire the legitimate Toshiba recovery disks for your machine, and do a full system recovery after saving your data to external media.

    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Friday, November 19, 2010 8:07 PM
    Thursday, November 18, 2010 8:38 AM
    Moderator
  • Question
    Sign in to vote
    0
    Sign in to vote
    Hi Noel, thanks for your help - not the best news but it could have been worse and is pretty much what I expected needs doing. My only concern now is what actually caused the activation prompt in the first place before I messed about trying to resolve it? Any ideas?
    Thursday, November 18, 2010 2:31 PM
  • Question
    Sign in to vote
    0
    Sign in to vote
    "Unicorn_f44" wrote in message news:86d4dbec-a248-48e2-b41b-38da656bd24d...
    Hi Noel, thanks for your help - not the best news but it could have been worse and is pretty much what I expected needs doing. My only concern now is what actually caused the activation prompt in the first place before I messed about trying to resolve it? Any ideas?

    Someone used a pirate copy of Windows to reinstall Vista onto your machine - it's as simple as that.

    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, November 19, 2010 6:19 AM
    Moderator
  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi Noel again,

    I thought you might be interested in the following as I haven't mentioned this before and it might be useful information helping other users with similar problems. The night before it all happened to my laptop I received an email of EBAY which I sadly opened. It was obviously a fake as after doing so a security warning window popped up. I related this immediately to the well known ave.exe virus I had big problems with several months ago but could finally get rid of. I think this one is a developed version of ave.exe and I found that Windows defender as also Avira (the virus protection I use for a long time) was disabled. I interrupted the connection instantly and competely and rebooted my machine then run a virus scan in save mode and removed the rogue and trojan agent I found and rebooted then left it as that as it was late night and thinking the issue was sorted. I have not tried to reinstal anything and at no point I inserted a CD. The next mornining I found the activation window and the not in the bottom left corner saying my Windows was not genuine. I entered my Product Key as found at the back of my labtop which was not accepted. I run a few more virus scans and rebooted again which resulted in a scan disk on restart. At the next reboot my machine completed locked up saying the boot manager was compressed which I found extremely pecular. However, I managed to log on again eventually and contacted Microsoft via phone as explained in the last post. The one thing that strikes me is that after all my research regarding this matter everybody mentions a 30 day reactivation notice which I don't see, so I started wondering if the activation prompt could be a fake like the security warning although I can not locate another rogue in any further virus scans but find loads of win32.parate detections that constantly creates temp files. I'd like to refer to the following link http://www.2-viruses.com/remove-fake-windows-activation-screen for your interest. I also founf another thread that I can relate to my problem "need help reactivating windows vista" sent by "littlebitgraceful" who unfortunately did not give any information of the virus that appearently caused their problem. I hope you found this somehow helpful.

    Friday, November 19, 2010 1:34 PM
  • Question
    Sign in to vote
    0
    Sign in to vote
    "Unicorn_f44" wrote in message news:58fa941c-eae7-4aff-81f4-a7bfe2982420...

    Hi Noel again,

    I thought you might be interested in the following as I haven't mentioned this before and it might be useful information helping other users with similar problems. The night before it all happened to my laptop I received an email of EBAY which I sadly opened..........

    ........ I hope you found this somehow helpful.


    While your tale of woe with the AV rogue  is heart-wrenching, it has nothing whatever to do with the problem of having a non-genuine installation of Windows on your PC.
    You need to do a full reformat/reinstall with genuine media - which will also rid you if your problem files.
     
    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, November 19, 2010 2:34 PM
    Moderator