Run Workflow on database update RRS feed

  • Question

  • Hi,

    i want to create a functionality that whenever the data in the specific field is updated the specific workflow will be executed which assigns the account to other user.But the thing is that the field will be updated through database as i am using CRM2015 On-Premises.I have already done the above but the update of field through database doesnot initiate the workflow.
    Is there any kind of workaround this?

    Any kind of suggestion/help will be appreciated.

    Tuesday, July 26, 2016 3:53 PM

All replies

  • Updating data directly in the SQL database is unsupported, which is why it doesn't trigger the workflow.

    Instead, if you change the data in a supported way via the CRM web services, then it will trigger the workflow

    Microsoft CRM MVP - http://mscrmuk.blogspot.com/ http://www.excitation.co.uk

    Tuesday, July 26, 2016 6:10 PM

  • Is there any kind of workaround this?

    As David Jennaway suggested, use supported customizations instead of unsupported.

    My blog: www.crmanswers.net - CRM Theme Generator

    Tuesday, July 26, 2016 7:51 PM