locked
Ribbon Workbench: The state transition requested is not valid for the current state. Current state: 3, current status: 32, target state: 3. RRS feed

  • Question

  • Hi All,

    I get the following error message when updating the "account" entity using Ribbon Workbench.

    Reasons: 1:The state transition requested is not valid for the current state. Current state: 3, current status: 32, target state: 3.

    Please let me know if anyone else has faced this issue and were able to resolve it. Appreciate your help. Thanks.

    Regards,

    AJ

    Monday, June 26, 2017 3:17 PM

All replies

  • I've not met this issue, but the state and status values look like those for workflows (which includes business rules and business process flows). The Ribbon Workbench will publish the entity to apply the changes, and publishing can also check the business rules and business process flows, so I'd check if you have any of these on the account entity, and if there are any issues with them

    Microsoft CRM MVP - http://mscrmuk.blogspot.com/ http://www.excitation.co.uk

    Monday, June 26, 2017 4:53 PM
    Moderator
  • Ok makes sense. Will check and see if it helps. Thanks David!
    Monday, June 26, 2017 5:28 PM
  • Hi David,

    There are no business process flows. The one business rule has been deactivated and other processes are on demand which I have deactivated.

    In-spite of this , the error still persists. Can you suggest anything else that could be tried?

    Thanks,

    AJ

    Wednesday, July 5, 2017 9:01 PM
  • The error will come from importing and publishing the entity, and the status of processes may affect this, even if they are deactivated. I suggest exporting them in a solution (which serves as a backup), then deleting them, then trying to use Ribbon Workbench


    Microsoft CRM MVP - http://mscrmuk.blogspot.com/ http://www.excitation.co.uk

    Thursday, July 6, 2017 11:07 AM
    Moderator