All replies

• 

  

  0

  Sign in to vote

  Hello Kenz89,
  
  Here is a snippet of your mgadiag report:
  
  

  OGA Notifications Data-->

  Cached Result: 103

  Version: 1.7.105.35

  WGATray.exe Signed By: N/A, hr = 0x80070002

  OGAAddin.dll Signed By: Microsoft
  
  
  I think if we can clear that cached result, it will stop the OGA notifications that you are seeing when you open Office 2007 programs.
  
  Please visit http://www.microsoft.com/genuine and clicked on the "Validate Office" button.  After Office validates, please restart, then open an Office program to see if the cache was cleared.
  
  Post back to let us know how you did :-)

  ---

  For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp

  Friday, March 20, 2009 10:36 PM
• 

  

  0

  Sign in to vote

   Hello Dan
  
  Thanks for your quick answer.
  
  I have tryed 10 times or more to use validate office buttom. Everytime it says that it is OK.
  
  Earlier I had a copy of office in my windows:( At that time I tryed to install some files to avoid OGA notifications () I do not know if that cause any problem today? - Now I have a REAL version of office, but I still ricive my OGA notiication
  
  Hope you have some ideas.
  Thanks
  

   

  • Edited by kenz89 Friday, March 20, 2009 11:57 PM

  Friday, March 20, 2009 10:50 PM
• 

  

  0

  Sign in to vote

  Kenz,
  
  Please visit http://www.microsoft.com/genuine/diag/ and locate the start diagnostics again. Follow all the steps. You may have some errors if so the diagnostic tool should pick this up and offer you to make a repair. Restart your computer and then try again ok.
  
  
  Thank you,
  
  
  Stephen

  ---

  Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm

  Friday, March 20, 2009 11:26 PM
• 

  

  0

  Sign in to vote

  Kenz,
  
  This forum only supports Office and not OGA cracks as you mentioned. 
  
  
  Thank you,
  
  
  Stephen

  ---

  Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm

  • Marked as answer by Stephen Holm Friday, March 20, 2009 11:32 PM
  • Unmarked as answer by kenz89 Saturday, March 21, 2009 12:33 AM

  Friday, March 20, 2009 11:31 PM
• 

  

  0

  Sign in to vote

   Thanks Steve for your advise. I have allready tried that - but now I did it again with this answer
  
  

  Microsoft Genuine Advantage-diagnosticeringsresultat

  Bestået	Active scripting tilladt
  Bestået	Visning af billeder aktiveret
  Bestået	Computerens klokkeslæt og dato er korrekte
  Bestået	Aktiverede cookies
  Bestået	ActiveX aktiveret
  Bestået	ActiveX til Windows-validering indlæst
  Bestået	ActiveX til Office-validering indlæst
  Bestået	ActiveX til validerings-selvhjælp indlæst

  
  It is on danish but is says that everything is OK

  Friday, March 20, 2009 11:32 PM
• 

  

  0

  Sign in to vote

  Thanks again for your new answer Stephen
  
  I do not know if I understand your commet on the OGA crack?
  It is one I install long before I bought my office program. Tóday I have a real version, but I still recive a genuine warning (I was just wondering if the old OGA crack is the reason why I still gets the genuine warning)
  
  By the way sorry for my english it is not very good
  
  Why have you mark my threat as solved? I have a genunies program and get a warning?????

  Friday, March 20, 2009 11:36 PM
• 

  

  0

  Sign in to vote

   Why have you mark my threat as solved? I have a genunies program and get a warning?????
  
  Could you help me or should I contact microsoft support???

  Friday, March 20, 2009 11:50 PM
• 

  

  0

  Sign in to vote

  kenz89 said:

   Hello Dan
  
  Thanks for your quick answer.
  
  I have tryed 10 times or more to use validate office buttom. Everytime it says that it is OK.
  
  Earlier I had a copy of office in my windows:( At that time I tryed to install some files to avoid OGA notifications (Ogacrack+WGA 1.9.9.0) I do not know if that cause any problem today? - Now I have a REAL version of office, but I still ricive my OGA notiication
  
  Hope you have some ideas.
  Thanks
  

   

  
  
  Kenz,
  
  What I was quoting was what you put in ( ) above. See the word OGAcrack+wga. 
  
  
  Stephen

  ---

  Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm

  Friday, March 20, 2009 11:50 PM
• 

  

  0

  Sign in to vote

   Please rerun the MGA Diagnostic Tool and paste the results again here.
  
  
  
  Thank you
  
  
  
  Stephen

  ---

  Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm

  Friday, March 20, 2009 11:56 PM
• 

  

  0

  Sign in to vote

  I hae take away the information - it was just for your information - but sorry
  
  I now try to uninstall the program. I will post a new MGA Diagnostic when I have installed the program agian. (5 minutes)

  Saturday, March 21, 2009 12:01 AM
• 

  

  0

  Sign in to vote

  Here is the results Stephen - I have installed office again - but still with the same problem :(
  Thanks.
  
  

  Diagnostic Report (1.9.0006.1):
  -----------------------------------------
  WGA Data-->
  Validation Status: Genuine
  Validation Code: 0
  Online Validation Code: 0x0
  Cached Validation Code: 0x0
  Windows Product Key: *****-*****-H2QD2-V4DCP-X7QB8
  Windows Product Key Hash: MvKKFuoJKNIo4kxOa/fSwfVoEj0=
  Windows Product ID: 89578-OEM-7332157-00102
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.0.6001.2.00010300.1.0.003
  ID: {8CDD838D-3163-4319-BCC9-13CE937D7465}(3)
  Is Admin: Yes
  TestCab: 0x0
  WGA Version: Registered, 1.9.9.1
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6001.vistasp1_gdr.080917-1612
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A

  WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: 6.0.6002.16398

  WGA Notifications Data-->
  Cached Result: N/A, hr = 0x80004005
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: 103
  Version: 1.7.105.35
  WGATray.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: Microsoft

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Enterprise 2007 - 100 Genuine
  OGA Version: Registered, 1.7.111.0
  Signed By: Microsoft
  Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{8CDD838D-3163-4319-BCC9-13CE937D7465}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-X7QB8</PKey><PID>89578-OEM-7332157-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-2579803529-3565412556-4272797148</SID><SYSTEM><Manufacturer>MEDIONPC</Manufacturer><Model>MS-7318</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="4"/><Date>20061109000000.000000+000</Date></BIOS><HWID>D1313507018400FA</HWID><UserLCID>0406</UserLCID><SystemLCID>0406</SystemLCID><TimeZone>Rom, normaltid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>MEDION</OEMID><OEMTableID>MEDIONAG</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="1.7.105.35"/><File Name="OGAVerify.exe" Version="1.7.105.35"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>1E88C64222C76D2</Val><Hash>6uLcCxT9MstUyATgleuSEB2itW8=</Hash><Pid>81599-873-5332053-65632</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: 0x80070002

  Licensing Data-->
  Version af softwarelicenstjeneste: 6.0.6001.18000
  Navn: Windows(TM) Vista, HomePremium edition
  Beskrivelse: Windows Operating System - Vista, OEM_SLP channel
  Aktiverings-id: bffdc375-bbd5-499d-8ef1-4f37b61c895f
  Program-id: 55c92734-d682-4d71-983e-d6ec3f16059f
  Udvidet PID: 89578-00146-321-500102-02-1030-6000.0000-1582008
  Installations-id: 221930381433720132384746527590371715655321123643696750
  URL-adresse på processorcertifikat: http://go.microsoft.com/fwlink/?LinkID=43473
  URL-adresse på maskincertifikat: http://go.microsoft.com/fwlink/?LinkID=43474
  Brug licens-URL-adresse: http://go.microsoft.com/fwlink/?LinkID=43476
  URL-adresse på produktnøglecertifikat: http://go.microsoft.com/fwlink/?LinkID=43475
  Delvis produktnøgle: X7QB8
  Licensstatus: Med licens

  HWID Data-->
  HWID Hash Current: PgAAAAMABAABAAEAAgACAAAAAwABAAEAJJQWOtDrZE3zCXL3AOmg1VhvOnbQb8OR8vT8SRCryGCsVutuKoU=

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   MEDION  MEDIONAG
    FACP   MEDION  MEDIONAG
    MCFG   MEDION  MEDIONAG
    SLIC   MEDION  MEDIONAG
    SSDT   PmRef  Cpu0Ist
    SSDT   PmRef  Cpu0Ist

  
   

  Saturday, March 21, 2009 12:28 AM
• 

  

  0

  Sign in to vote

  Kenz89,
  
  Curious you mentioned installing files to avoide OGA notification. This may be causing the problems which you are experiencing. What program did you physically install to bypass the OGA process? Find that physical file and delete it. 
  
  Please submit a service request with Microsoft Product Support. Include your Product Key for Office so that we may analyze specifics surrounding the problems you are encountering. Then run the Microsoft Genuine Advantage Diagnostic Test (MGADT) again for inclusion with the support incident. This will enable us to review current information after the changes you made. Once this is completed, please reply back to this post and provide the SR # generated by the service request .  Also in your service request let them know you have installed a program to bypass the OGA Process. 

   

  Microsoft Help and Support:

  http://go.microsoft.com/fwlink/?LinkId=52029

   

  Thank you.
  
  
  Stephen

  ---

  Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm

  • Marked as answer by Stephen Holm Saturday, March 21, 2009 10:49 PM

  Saturday, March 21, 2009 12:51 AM
• 

  

  0

  Sign in to vote

  Hello Stephen
  
  I find a solution to my problem.
  A quite strange one. I have to rename a dll file. I do not know why I should to that - I just found the advise at the internet.
  Now I can open my genuine office park without any warning.
  
  Thanks for your help.
  
  
  kenz

  Saturday, March 21, 2009 9:21 AM
• 

  

  0

  Sign in to vote

  Hello Kenz,
  
  Lets us know what you found.
  
  Thank you,
  
  STephen

  ---

  Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm

  Saturday, March 21, 2009 10:49 PM
• 

  

  0

  Sign in to vote

  Hello Stephen.
  
  I have to rename OGAAddin.dll to OGAAddin.old. The file was in windows - system32 folder.
  I do not have any ideas what I am doing but it works.
  
  Hope it can give you any ideas.
  

  Sunday, March 22, 2009 8:39 AM