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Problem Activating after installing new hardware RRS feed

  • Question

  • I've had this computer working fine for about a year now. Recently I fried my motherboard and power supply and had to replace it.

    Windows asked me to re-activate due to having new hardware. I did and it worked fine.
    That was 3 days ago. Today I got a message saying that I need to activate again, but it's telling me it's an incorrect product key now.
    Tuesday, December 4, 2007 6:30 PM

Answers

  •  

    If you cannot successfully activate via the internet, then choose the alternative option to "activate by phone".

     

    How to activate Windows XP by phone:


    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

    1. Click 'Start', point to 'All Programs', point to 'Accessories', point to 'System Tools', and then click 'Activate Windows'.
      Or,
    click the Windows Activation icon in the notification area (aka system Tray).
      Or,
    clicking Start button, then Run, and type in "oobe/msoobe /a", then press the Enter key located on your keyboard.

    2. Click Yes, I want to telephone a customer service representative to active Windows now.  

    3. Follow the steps in the Activate Windows by phone dialog box, and then click Next.

    4. When activation is completed and you receive the following message, click OK.
     "You have successfully activated your copy of Windows". 

     

    How to activate Windows XP: http://support.microsoft.com/kb/307890/en-us


     

    Tuesday, December 4, 2007 9:01 PM
    Moderator

All replies

  • Btw I am running XP Pro

    and this is what I got from the diagnostic. The product key that I am show having is not the one I activated with last. That is the key I have on my other computer.
    History: I had same key on 2 computers, told me I had used same key too much so I got a new one. This new one is the one that had been working, but now is not.

    Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-CY3RK-JTMY9-FVCVT
    Windows Product Key Hash: zPPh8OHng3I5slmsGbQ1+VHbopc=
    Windows Product ID: 55274-337-5249305-22973
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {1543657C-309C-43B3-8C4C-3CFD88EF016D}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.18.7
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 1
    File Exists: Yes
    Version: 1.7.18.7
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2989-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{1543657C-309C-43B3-8C4C-3CFD88EF016D}</UGUID><Version>1.7.0066.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-FVCVT</PKey><PID>55274-337-5249305-22973</PID><PIDType>5</PIDType><SID>S-1-5-21-823518204-1659004503-682003330</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>P5K-V</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0212   </Version><SMBIOSVersion major="2" minor="4"/><Date>20070524000000.000000+000</Date></BIOS><HWID>8B1C37F70184AE7B</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>      <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 


    Tuesday, December 4, 2007 6:40 PM
  •  

    If you cannot successfully activate via the internet, then choose the alternative option to "activate by phone".

     

    How to activate Windows XP by phone:


    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

    1. Click 'Start', point to 'All Programs', point to 'Accessories', point to 'System Tools', and then click 'Activate Windows'.
      Or,
    click the Windows Activation icon in the notification area (aka system Tray).
      Or,
    clicking Start button, then Run, and type in "oobe/msoobe /a", then press the Enter key located on your keyboard.

    2. Click Yes, I want to telephone a customer service representative to active Windows now.  

    3. Follow the steps in the Activate Windows by phone dialog box, and then click Next.

    4. When activation is completed and you receive the following message, click OK.
     "You have successfully activated your copy of Windows". 

     

    How to activate Windows XP: http://support.microsoft.com/kb/307890/en-us


     

    Tuesday, December 4, 2007 9:01 PM
    Moderator