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Product Key RRS feed

  • Question

  • Hi I have the same problem as the others, I activated windows online and I also type the product key from the sticker thats on the bottom of the laptop, I try to activate office but the product key doesnt work! what do I do?

    Diagnostic Report (1.7.0110.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-RHDP3-CY6RT-QQBF6
    Windows Product Key Hash: 611BPqnLftJjdi0pWpUZejj+tlk=
    Windows Product ID: 89578-OEM-7353296-81764
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {017A7DD9-CC97-45EA-8204-8ABE22F83833}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.080917-1612
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-203-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_B4D0AA8B-1065-80070057_FA827CE6-153-8007007e_FA827CE6-180-8007007e

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{017A7DD9-CC97-45EA-8204-8ABE22F83833}</UGUID><Version>1.7.0110.1</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-QQBF6</PKey><PID>89578-OEM-7353296-81764</PID><PIDType>3</PIDType><SID>S-1-5-21-3269069394-3106630620-1996042611</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VGN-CR590E</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>R3040Q0</Version><SMBIOSVersion major="2" minor="4"/><Date>20080227000000.000000+000</Date></BIOS><HWID>D5323507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SA Pacific Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_NSLP channel
    Activation ID: f3acdd3c-119a-4932-a3d7-0b6f33a1dca9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-532-981764-02-1033-6001.0000-3172008
    Installation ID: 010312816746489895641195306265461565901266198524043592
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: QQBF6
    License Status: Licensed

    HWID Data-->
    HWID Hash Current: NAAAAAEAAgABAAIAAQABAAAAAwABAAEAeqiUSyzXGgT8kIg54o5oWfL01jmSaQ7urFZGyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            Sony        VAIO
      FACP            Sony        VAIO
      HPET            Sony        VAIO
      BOOT            Sony        VAIO
      MCFG            Sony        VAIO
      APIC            Sony        VAIO
      SLIC            Sony        VAIO
      SSDT            Sony        VAIO
      SSDT            Sony        VAIO
      SSDT            Sony        VAIO
      SSDT            Sony        VAIO
      SSDT            Sony        VAIO
      SSDT            Sony        VAIO



    • Moved by Stephen Holm Wednesday, November 12, 2008 5:36 PM Not Vista related it is Office Genuine Advantage. (Moved from Windows Vista Validation Issues (Windows Vista) to Office Genuine Advantage Validation Issues (Office))
    Wednesday, November 12, 2008 5:58 AM

Answers

All replies

  • Hello rubyp89,


    Thank you for visiting the Microsoft Windows Genuine Advantage (WGA) program forum. 
    Your issue is related to Windows Product Activation.  In an attempt to assist I would like to provide some information which may or may not help.

    From the Desktop:

    1.

    Click Start, All Programs, Accessories, System Tools, and then Activate Windows.

    Or, click the Windows Activation icon in the taskbar notification area next to the clock.

    2.

    Click Yes, I want to telephone a customer service representative to activate Windows now.

    3.

    Click Read the Windows Product Activation Privacy Statement, click Back, and then click Next.

    4.

    Follow the steps in the “Activate Windows by phone” dialog box, and then click Next.

    Note The number appears now and differs based on the location that you select.

    5.

    When activation is completed and you receive the following message:

    You have successfully activated your copy of Windows

    Then click OK.

    Also you may reference the following site for various Telephone Activation Centers:

    http://support.microsoft.com/kb/326851

    For more information on how to activate Windows XP see the following link:

    http://support.microsoft.com/kb/307890

    Thank you for visiting the WGA program forum.

    Antron-

    Wednesday, November 12, 2008 6:35 PM
  • Rubyp98,

    You cannot convert a trial installation of Office H&S 2007 to a perpetual license by entering the Product Key for your Vista license.

    You have to buy a separate license and Product Key specifically for Office Home and Student 2007.

    See here:  http://office.microsoft.com/search/redir.aspx?assetid=XT101943541033&url=rlidConversionSignUp?p1=[AUTHNSTATE]&hurl=5C9F49526A2B8A1FC63E5968790DD6A4&QueryID=MaSEWUGYT0&respos=7&rt=2
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Antron Monday, November 17, 2008 6:07 PM
    Saturday, November 15, 2008 4:40 AM