Answered by:
Product Key

Question
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Hi I have the same problem as the others, I activated windows online and I also type the product key from the sticker thats on the bottom of the laptop, I try to activate office but the product key doesnt work! what do I do?
Diagnostic Report (1.7.0110.1):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: 0x0
Cached Validation Code: 0x0
Windows Product Key: *****-*****-RHDP3-CY6RT-QQBF6
Windows Product Key Hash: 611BPqnLftJjdi0pWpUZejj+tlk=
Windows Product ID: 89578-OEM-7353296-81764
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.0.6001.2.00010300.1.0.003
ID: {017A7DD9-CC97-45EA-8204-8ABE22F83833}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.080917-1612
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-203-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_B4D0AA8B-1065-80070057_FA827CE6-153-8007007e_FA827CE6-180-8007007e
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{017A7DD9-CC97-45EA-8204-8ABE22F83833}</UGUID><Version>1.7.0110.1</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-QQBF6</PKey><PID>89578-OEM-7353296-81764</PID><PIDType>3</PIDType><SID>S-1-5-21-3269069394-3106630620-1996042611</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VGN-CR590E</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>R3040Q0</Version><SMBIOSVersion major="2" minor="4"/><Date>20080227000000.000000+000</Date></BIOS><HWID>D5323507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SA Pacific Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6001.18000
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_COA_NSLP channel
Activation ID: f3acdd3c-119a-4932-a3d7-0b6f33a1dca9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-532-981764-02-1033-6001.0000-3172008
Installation ID: 010312816746489895641195306265461565901266198524043592
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: QQBF6
License Status: Licensed
HWID Data-->
HWID Hash Current: NAAAAAEAAgABAAIAAQABAAAAAwABAAEAeqiUSyzXGgT8kIg54o5oWfL01jmSaQ7urFZGyg==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC Sony VAIO
FACP Sony VAIO
HPET Sony VAIO
BOOT Sony VAIO
MCFG Sony VAIO
APIC Sony VAIO
SLIC Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIO
- Moved by Stephen Holm Wednesday, November 12, 2008 5:36 PM Not Vista related it is Office Genuine Advantage. (Moved from Windows Vista Validation Issues (Windows Vista) to Office Genuine Advantage Validation Issues (Office))
Wednesday, November 12, 2008 5:58 AM
Answers
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Rubyp98,
You cannot convert a trial installation of Office H&S 2007 to a perpetual license by entering the Product Key for your Vista license.
You have to buy a separate license and Product Key specifically for Office Home and Student 2007.
See here: http://office.microsoft.com/search/redir.aspx?assetid=XT101943541033&url=rlidConversionSignUp?p1=[AUTHNSTATE]&hurl=5C9F49526A2B8A1FC63E5968790DD6A4&QueryID=MaSEWUGYT0&respos=7&rt=2
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp- Marked as answer by Antron Monday, November 17, 2008 6:07 PM
Saturday, November 15, 2008 4:40 AM
All replies
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Hello rubyp89,
Thank you for visiting the Microsoft Windows Genuine Advantage (WGA) program forum. Your issue is related to Windows Product Activation. In an attempt to assist I would like to provide some information which may or may not help.From the Desktop:
1.
Click Start, All Programs, Accessories, System Tools, and then Activate Windows.
Or, click the Windows Activation icon in the taskbar notification area next to the clock.2.
Click Yes, I want to telephone a customer service representative to activate Windows now.
3.
Click Read the Windows Product Activation Privacy Statement, click Back, and then click Next.
4.
Follow the steps in the “Activate Windows by phone” dialog box, and then click Next.
Note The number appears now and differs based on the location that you select.5.
When activation is completed and you receive the following message:
You have successfully activated your copy of Windows
Then click OK.
Also you may reference the following site for various Telephone Activation Centers:
http://support.microsoft.com/kb/326851
For more information on how to activate Windows XP see the following link:
http://support.microsoft.com/kb/307890
Thank you for visiting the WGA program forum.
Antron-Wednesday, November 12, 2008 6:35 PM -
Rubyp98,
You cannot convert a trial installation of Office H&S 2007 to a perpetual license by entering the Product Key for your Vista license.
You have to buy a separate license and Product Key specifically for Office Home and Student 2007.
See here: http://office.microsoft.com/search/redir.aspx?assetid=XT101943541033&url=rlidConversionSignUp?p1=[AUTHNSTATE]&hurl=5C9F49526A2B8A1FC63E5968790DD6A4&QueryID=MaSEWUGYT0&respos=7&rt=2
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp- Marked as answer by Antron Monday, November 17, 2008 6:07 PM
Saturday, November 15, 2008 4:40 AM